• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

2

Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 

3

Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis

1

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

2

Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 

3

Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
Retail

Wal-Mart is an underdog in the world of small stores. It’s trying to change.

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
August 14, 2014, 2:01 PM ET
Photograph by Daniel Aguilar—Getty Images

It’s hard to think of the world’s largest retailer as an underdog in anything. But when it comes to serving customers looking for a quick, convenient shopping trip for everyday items, that’s exactly what Wal-Mart Stores (WMT) is.

Once again, the retailer announced tepid U.S. quarterly sales numbers on Thursday, with fewer shoppers coming into its namesake superstores and cutting back on spending when they did go in.

So the world’s largest retailer thinks it has found the solution to kickstart its U.S. sales: its fleet of smaller stores it hopes will win back shoppers from aggressive rivals like Dollar General (DG) and Dollar Tree (DLTR) that in recent years have deftly swooped in on Wal-Mart’s turf and attracted lower-income consumers. It is also betting the small stores will help it win more business in urban and rural areas where there is no space or not enough of a market for a big Walmart supercenter.

These smaller-format stores generate only a tiny fraction of Wal-Mart’s U.S. sales so far, but CEO Doug McMillon was quick to tout them in a pre-recorded call to discuss the retailer’s second-quarter numbers, mentioning their strong performance at the very start of the call.

He has a point. Comparable sales at the 400 or so smaller-format stores rose 5.6% compared to a year earlier, with shopper visits rising 4.1%. Meanwhile, at the 3,288 Walmart supercenters, comparable sales declined and traffic fell 1.1%. Wal-Mart’s U.S. problems have been going on for some time, with many analysts calling the supercenter format passé. To remedy that, in February, the store announced it was doubling the number of small stores it had initially planned to open this year. Wal-Mart is in the process of opening between 270 and 300 new small stores, including about 90 Walmart Express stores, this fiscal year, and is spending an extra $600 million to do so.

Most of the new stores will open in the last quarter of the year. The Neighborhood Markets stores, the first of which was opened in 1999, are typically 40,000 square-feet, or about one-fifth the size of a superstore, and have a big focus on groceries, which generate more than half of Wal-Mart’s total U.S. revenues. The Walmart Express stores, a newer and smaller format at about 12,000 square feet per store, function very much like convenience stores and offer items such as meats, dairy and pharmacy products.

“I think convenience is where the consumers have been looking,” Wal-Mart Chief Financial Officer Charles Holley said on a call with reporters after the quarterly results were released.

The retailer is planning to add “gas bars” to many of the Neighborhood Markets stores, with the goal of winning shoppers that need to pop in mid-week to get a carton of milk or some pasta and fill up on gas without having to go into a big-box store. What’s more, selling gas is a way to get shoppers to come by more regularly and is also something online retailers can’t match.

“They’re trying to go into markets they can’t go with a supercenter since not enough people in those markets– they know they’re losing share to dollar stores for the intra-week fill-in trips,” said Edward Jones analyst Brian Yarbrough told Fortune, calling the strategy sound but not risk free as it could cannibalize sales from the supercenters.

Wal-Mart’s accelerated push into smaller format stores comes as dollar stores continue to expand—Dollar General, Dollar Tree and Family Dollar Stores (which Dollar Tree is in the process of taking over Family Dollar in an $8.5 billion deal) operate a combined 24,000 or so stores now, up 23% in just 4 years. And Target (TGT) is beginning to ramp up its own fleet of smaller, urban stores, though its store count is still negligible for now. Meanwhile, drugstore chains like Walgreen (WAG) and CVS (CVS) are expanding their food selection.

So Wal-Mart stands to lose a lot if it doesn’t jump in now.

Still, with only about 700 stores in operation by year-end, the small format locations won’t make much of a dent on Wal-Mart’s anemic comps for a while, Holley acknowledged. And despite this focus on Neighborhood Markets and Walmart Express stores, the retailer has no plans to start shrinking its supercenter fleet.

“Supercenters still have one of the highest returns of any [store] format,” Holley said in response to a question from Fortune. “It would be silly to close a lot of stores with good returns.”

 

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

delivery
Retailecommerce
Walmart’s upper hand over Amazon in the $1 trillion e-commerce race: 90% of Americans live within 10 miles of a superstore
By Anne D'Innocenzio and The Associated PressMay 16, 2026
23 hours ago
gamestop
RetailM&A
‘Neither credible or attractive’: eBay slaps down GameStop’s $56 billion takeover bid
By Michelle Chapman and The Associated PressMay 12, 2026
5 days ago
amazon
RetailAmazon
Amazon’s promise of 30-minute delivery collides with memories of Domino’s drivers crashing in the late 1980s
By Anne D'Innocenzio and The Associated PressMay 12, 2026
5 days ago
India’s Gen Z turned Diet Coke into a status symbol. A can shortage just made it a luxury
Asiadiet coke
India’s Gen Z turned Diet Coke into a status symbol. A can shortage just made it a luxury
By Brendan Cosgrove and Morning BrewMay 11, 2026
6 days ago
Content creator Logan Walter
SuccessJobs
This Gen Zer dropped out of college to become an influencer—now he’s a millionaire from selling products like Medicube and Neutrogena on TikTok Shop
By Emma BurleighMay 11, 2026
6 days ago
Investors are betting big on senior housing. There’s just one problem—the baby boomers they’re chasing can’t pay the rent
Real Estatebaby boomers
Investors are betting big on senior housing. There’s just one problem—the baby boomers they’re chasing can’t pay the rent
By Sydney LakeMay 9, 2026
8 days ago

Most Popular

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloMay 16, 2026
1 day ago
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
Politics
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
By Jason MaMay 16, 2026
15 hours ago
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
Future of Work
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
By Jake AngeloMay 16, 2026
1 day ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
5 days ago
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
Future of Work
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
By Jacqueline MunisMay 16, 2026
1 day ago
Oil markets could be a month away from the moment of truth. Brace for a 'non-linear' price spike and panic buying, analysts warn
Energy
Oil markets could be a month away from the moment of truth. Brace for a 'non-linear' price spike and panic buying, analysts warn
By Jason MaMay 16, 2026
18 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.