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Retail

To franchisees, McDonald’s arches aren’t looking so gold

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October 20, 2014, 12:24 PM ET
CHINA-FOOD-SAFETY-CRIME-POLICE
A McDonald's restaurant opens its doors early on July 24, 2014 in Shanghai. Chinese police on July 23 detained five people from a unit of US food supplier OSI Group, officers said, in a case involving expired meat sold to fast food giants including McDonalds and KFC. AFP PHOTO / JOHANNES EISELE (Photo credit should read JOHANNES EISELE/AFP/Getty Images)Photo by Johannes Eisele AFP—Getty Images

This post is in partnership with Entrepreneur. The article below was originally published at Entrepreneur.com.

By Kate Taylor, Entrepreneur.com

After a year-long sales slump, McDonald’s (MCD) franchisees aren’t loving it.

Franchisees report that their same-store sales fell by 3.6 percent in September, according to a survey of McDonald’s franchisees by Janney Capital Markets analyst Mark Kalinowski. The franchisees, who operate a total of 256 U.S. restaurants, aren’t feeling great about the next month either. Looking ahead to October, they estimated on average that same-store sales would decline 0.7 percent.

Other franchisee concerns include having to increase menu prices due to minimum wage boosts, an “idiotic” corporate marketing plan and a lack of leadership. Additionally, all the franchisees who responded except one said that McDonald’s has failed at its promise to streamline and simplify the menu.

A sour relationship between franchisees and franchisor also isn’t helping the fast-food chain. On average, franchisees ranked their relationship with the corporation as a 1.72 on a five-point scale: somewhere between poor (1) and fair (2), and lower than the average result of 2.1-2.2 over the history of the survey.

One bright point for franchisees is McDonald’s Monopoly promotion, which a number of franchisees said they believed would help sales this fall. Others hoped that the return of the McRib would help prevent declines, despite the fact that the popular pork sandwich is only a local option this year, instead of a national rollout.

Janney Capital lowered its September domestic same-stores sales projection to a decline of 3.6 percent following the report, significantly lower than the consensus forecast of a decline of 2.7 percent. McDonald’s is set to report its third quarter sales tomorrow. The company is expected to report earnings of $1.34 a share, down from $1.52 per share a year ago, according to Thomas-Reuters.

August marked the fourth straight month of declines in McDonald’s U.S. same store sales. Internationally, the company is still dealing with the aftermath of the Chinese expired meat scandal, as well as investigations in half of its nearly 450 Russian restaurants, likely due to anti-U.S. political pushback.

Related from Entrepreneur.com:

Why August Was a Terrible Month for McDonald’s

McDonald’s Hires Ex-‘MythBusters’ Host to Address Pink Slime, Other Food Rumors

35 Restaurants Where the Customer Isn’t Right

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