• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

2

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

3

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster

1

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

2

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

3

Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Commentary

What not to say to Sheryl Sandberg

By
Jill Smolowe
Jill Smolowe
Down Arrow Button Icon
By
Jill Smolowe
Jill Smolowe
Down Arrow Button Icon
May 4, 2015, 4:21 PM ET
Allen & Co. Media And Technology Conference
Sheryl Sandberg, chief operating officer of Facebook Inc., left, and her husband David "Dave" Goldberg, chief executive officer of SurveyMonkey, arrive to a morning session at the Sun Valley Lodge during the Allen & Co. Media and Technology Conference in Sun Valley, Idaho, U.S., on Wednesday, July 9, 2014. Technology companies from Silicon Valley are expected to take center stage at this year's Allen & Co.'s Sun Valley conference as tech and media converge. Photographer: Scott Eells/Bloomberg via Getty ImagesPhotograph by Scott Eells — Bloomberg via Getty Images
Add Fortune on Google for similar content.

The shocking news of Dave Goldberg’s death on May 1 initially came via a post on Facebook, where his wife, Sheryl Sandberg, famously serves as COO. “We want to celebrate his life in a manner that respects the family’s privacy,” wrote Goldberg’s brother, Robert. “Sheryl, their children, and our family would be grateful if people would post their memories and pictures of Dave to his Facebook profile.”

How I wish that Sandberg could continue to keep people’s sympathy at such a remove. Instead (and I say this with some experience, having lost my husband to leukemia six years ago), here is more likely what will happen. Relatives, friends, colleagues, even strangers will turn up on her doorstep armed with food, hugs and doleful looks that contain a trove of unspoken questions: Is she going to fall apart? How are her two children holding up? How is she going to juggle home and work now?

There will be words of commiseration. “But Dave was so healthy…” (Bewilderment.) “What exactly happened?” (Attempt to reassure yourself this couldn’t happen to you.) There will be expressions of consolation. “This must be so hard.” (Helplessness.) “If there is anything, anything, that I can do, just call me.” (Attempt to rein in the helplessness.) There will be words of advice. “Don’t make any major decisions the first year.” (Meaningless.) “The second year is the hardest.” (Huh?)

Through it all, I’m going to guess, Sandberg will bear up with the grace and poise for which she is known. She will nod; match each sad look with an Ah, well, cock of her head; reassure her well-wishers that she and her children will be fine. Perhaps she will find all of the attention a comfort. Perhaps she will find the endless offers of “Anything” a solace.

But here’s another possibility. As the days slowly crawl by, with more and more people crowding her to offer the same words and questions, the concern may begin to feel heavy, even smothering. I’ve never met Sandberg, but after talking to hundreds of widows, I’ve discovered that few widows find it satisfying to answer the same questions over and over. Those offers of “Anything”? Most widows silently react this way: You want me to stop everything and come up with something for you to do? Now?

Our cultural script for dealing with other people’s grief is, to say the least, limiting. It presupposes that everyone’s way of handling grief is cut from the same cookie cutter. And this particular shape doesn’t even make sense for most people. Think about it. A week ago, Sheryl Sandberg was, in addition to being Dave Goldberg’s wife, a tech executive, an author, a mother, a member of several boards, a Menlo Park neighbor, a social activist.

Now, as people crowd into her living room, they see only one thing: a widow. Sandberg knows she’s bereft. Does she really need people reminding her 24/7 of her grief? Maybe it would be more useful to help her reconnect with the parts of her life that remain intact, the parts that promise — if not now then maybe a moment from now — to provide distraction and pleasure.

At some point, Sandberg is likely to decide to go back to work. This will produce a chorus of, “Are you sure you’re ready? You don’t have to do this.” Really? Maybe she does. No one but Sandberg knows.

A friend of mine returned to her work as a school principal one week after her husband died in an airplane crash. Me? I returned two weeks after my husband’s death to my job because I thought that trying to focus my attention on something other than my grief might help to make the intolerable a little less intolerable. The looks of pity that greeted me in the halls, the conference rooms, even the ladies’ room, were not helpful. Ditto, the people who knocked on my door to say, “Just wanted to ask how you’re doing.” Off they’d go after the hit-and-run, leaving me seeped in grief, trying to dig my way back to some semblance of concentration.

Here’s a suggestion for Sandberg’s friends and colleagues: don’t treat her like a Rorschach Blot onto which you project your own fears and fantasies of what you would need if you were in her shoes. Instead, get the whole woman in your line of sight. Then, take your cues from her. If you watch, if you listen, she will signal what she needs — not what you think she needs.

Jill Smolowe is a grief coach and the author of the memoir, Four Funerals and a Wedding: Resilience in a Time of Grief. She previously was a staff writer at People and Time, which, like Fortune, are owned by Time Inc.

About the Author
By Jill Smolowe
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in MPW

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in MPW

ice
PoliticsImmigration
ICE arrested a woman in a habit walking to mass, then released her after realizing she was a nun
By Valerie Gonzalez and The Associated PressJune 30, 2026
1 day ago
MacKenzie Scott (left); Elon Musk (right)
SuccessMacKenzie Scott
Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: ‘Sadly,’ it makes the world a worse place
By Sydney LakeJune 29, 2026
2 days ago
swisher
Politicspodcasts
‘Podcasts are the NBA’: Scott Galloway on Kara Swisher’s big success — ‘there’s a small amount of people making a lot of money’
By Steven Sloan and The Associated PressJune 29, 2026
2 days ago
np
PoliticsColleges and Universities
Nancy Pelosi brings her legendary congressional knowhow to a new Berkeley institute with $35 million in funding
By Kevin Freking and The Associated PressJune 29, 2026
2 days ago
Illustration of a bomb with the Bitcoin logo printed on it, against an orange background.
CryptoCryptocurrency
Bitcoin down 20% since May as Strategy fallout spooks investors
By Camila Grigera NaónJune 26, 2026
5 days ago
MacKenzie Scott alone accounted for one-third of America’s $19.2 billion in megagifts last year
SuccessMacKenzie Scott
MacKenzie Scott alone accounted for one-third of America’s $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
7 days ago

Most Popular

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
7 days ago
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
Big Tech
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
By Marco Quiroz-GutierrezJuly 1, 2026
14 hours ago
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Success
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
By Preston ForeJune 27, 2026
4 days ago
Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place
Success
Elon Musk on MacKenzie Scott giving away $26 billion of her fortune: 'Sadly,' it makes the world a worse place
By Sydney LakeJune 29, 2026
2 days ago
The Supreme Court's birthright citizenship ruling hands the U.S. economy a $7.7 trillion win
Newsletters
The Supreme Court's birthright citizenship ruling hands the U.S. economy a $7.7 trillion win
By Diane BradyJuly 1, 2026
12 hours ago
The U.S. Army is opening military bases to private billions — here's why that changes everything for the next 250 years
Commentary
The U.S. Army is opening military bases to private billions — here's why that changes everything for the next 250 years
By Marc AndersenJune 30, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.