• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Exclusive

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

TechSprint

Sprint and Other Carriers Deal a Blow to Tablet Makers Like Apple

By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
By
Aaron Pressman
Aaron Pressman
Down Arrow Button Icon
May 3, 2016, 10:42 AM ET
A Sprint Corp. Store Ahead Of Earnings Figures
A customer looks at an Apple Inc. iPhone 6 at a Sprint Corp. store in Palo Alto, California, U.S., on Friday, May 1, 2015. Sprint Corp. is scheduled to release earnings figures on May 5. Photographer: David Paul Morris/Bloomberg via Getty ImagesPhotograph by David Paul Morris — Bloomberg via Getty Images

Sprint reported lower revenue and profitability in its latest quarter on Tuesday, but beneath the surface, the fourth-largest mobile carrier also disclosed a trend that’s likely to hurt hardware makers, including Apple and Samsung.

Sprint CEO Marcelo Claure explained that the mobile industry is moving away from pushing tablets on customers. Sprint lost a net 36,000 tablet subscribers in its just-completed fiscal fourth quarter, after adding a net 82,000 in the previous quarter and 349,000 a year earlier.

Two years ago, tablets were all the rage among the carriers as a way to bolster sagging phone subscriber growth. But luring millions of customers to sign up for $10 per month or less data plans at the cost of subsidizing $200 or more off the price of a tablet turned out to be a pretty dismal business tactic.

“For whatever reason, two years ago we had some pretty aggressive promotions in tablets that right now we’re paying the price for,” said Claure, who become CEO a few months less than two years ago, while speaking to analysts on the company’s earnings call. “That obviously has stopped.”

Get Data Sheet, Fortune‘s technology newsletter.

The reason is simple economics, Claure added, explaining that “in many cases,” the carrier would get 10 times more lifetime customer value from a phone subscriber than a tablet buyer. Phone buyers sign up for much more expensive monthly plans, and the carriers no longer subsidize most phone purchases at all.

“Add to that the fact that churn on tablets has been high and customer lifetimes on phones can run to a decade, and it’s easy to see why you’d prioritize phones over tablets,” said Jan Dawson, a telecom analyst at Jackdaw Research. “On the other hand, there are very few new phone customers available, which means phone growth is largely a matter of prizing customers away from competitors.”

The same tablet trend has been evident at Verizon Communications (VZ), AT&T (T), and T-Mobile (TMUS), which all saw tablet subscriber additions peak in the past year or two and decrease over the past few quarters. Sprint (S) was the first to report a net loss of tablets, however.

Among all four carriers, tablet sales peaked at 2.8 million in the holiday quarter of 2014, dropping to 900,000 in the latest quarter, according to Dawson.

For more about Sprint, watch:

Top tablet makers Apple (AAPL) and Samsung have already been struggling with weaker sales for the past few years—and that was with the mobile carriers pushing the devices. Worldwide, tablet sales decreased by 10% last year to 230 million devices, according to market tracker International Data Corp. Apple’s shipments declined 22% and Samsung’s shrunk by 16%, IDC noted.

Sprint’s overall results were about as Wall Street expected. Revenue slipped 3% to $8.1 billion for the quarter while the net loss of $554 million was more than double the year earlier loss of $224 million. But adjusted earnings before interest, taxes, depreciation and amortization—a more closely followed metric for a heavily indebted company like Sprint—increased 24% to $2.2 billion.

Shares of Sprint lost 2% to $3.42 in morning trading on Tuesday. The shares have lost 34% over the past year.

About the Author
By Aaron Pressman
See full bioRight Arrow Button Icon

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

How a mom-and-pop car wash chain went from sticky notes to AI-powered operations that are upleveling every part of the company
AIAutomation
How a mom-and-pop car wash chain went from sticky notes to AI-powered operations that are upleveling every part of the company
By Sage LazzaroMay 18, 2026
15 minutes ago
Outnumbered: At $4 billion ClickUp, a 3:1 agent-to-human ratio is rewiring work itself
AIAI agents
Outnumbered: At $4 billion ClickUp, a 3:1 agent-to-human ratio is rewiring work itself
By Sage LazzaroMay 18, 2026
15 minutes ago
After AI stole his clients, one Big Tech ghostwriter is using AI to get them back
AIAutomation
After AI stole his clients, one Big Tech ghostwriter is using AI to get them back
By Sage LazzaroMay 18, 2026
15 minutes ago
The smartphone’s days are numbered. Meet the device that could come next
AIsmartphones and mobile devices
The smartphone’s days are numbered. Meet the device that could come next
By Alyson ShontellMay 18, 2026
15 minutes ago
Solo founders are using AI to do the work of entire teams—but going it alone has limits
AIEntrepreneurs
Solo founders are using AI to do the work of entire teams—but going it alone has limits
By Beatrice NolanMay 18, 2026
15 minutes ago
How EarthRanger uses AI to help protect endangered species—and boost the wildlife tourism industry
AIAfrica
How EarthRanger uses AI to help protect endangered species—and boost the wildlife tourism industry
By Alexandra KirkmanMay 18, 2026
15 minutes ago

Most Popular

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloMay 16, 2026
2 days ago
The top foreign holders of U.S. debt may soon dump Treasury bonds and bring their money back home, potentially spiking borrowing costs
Economy
The top foreign holders of U.S. debt may soon dump Treasury bonds and bring their money back home, potentially spiking borrowing costs
By Jason MaMay 17, 2026
15 hours ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
6 days ago
'No one was coming to save me': How Reese Witherspoon built a $900 million company from a problem Hollywood wouldn't fix
Success
'No one was coming to save me': How Reese Witherspoon built a $900 million company from a problem Hollywood wouldn't fix
By Sydney LakeMay 17, 2026
21 hours ago
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
Politics
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
By Jason MaMay 16, 2026
1 day ago
SpaceX heads into a record-shattering IPO with the 'deepest moat that exists today' as investors vow to 'never bet against Elon'
Innovation
SpaceX heads into a record-shattering IPO with the 'deepest moat that exists today' as investors vow to 'never bet against Elon'
By Jason MaMay 16, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.