• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Current price of oil as of July 1, 2026

1

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Current price of oil as of July 1, 2026
Leadership

Philippine Outsourcing Firms Now Have 2 Bogeymen: Donald Trump and ‘Trump East’

By
Reuters
Reuters
Down Arrow Button Icon
By
Reuters
Reuters
Down Arrow Button Icon
December 9, 2016, 3:58 AM ET
Philippines' Strengthening Economy Sees Construction Trade Boom
A general view of the financial district of Makati City on May 8, 2013 in Manila, Philippines. The Philippines is in the throes of a property boom that is unprecedented in Southeast Asia. Hundreds of construction cranes are seen across Manila's skyline as property developments including office buildings, housing projects, hotels and new shopping districts are changing the face of the metropolis. The country's credit rating has been upgraded once again from a grade of BBB- to BBB by rating agency Standard & Poor's and the economy is expected to post a GDP growth rate of 6%, 1% higher than initially forecast. (Photo by Dondi Tawatao/Getty Images)Photograph by Dondi Tawatao—Getty Images
Add Fortune on Google for similar content.

When Philippines President Rodrigo Duterte, the man dubbed “Trump of the East”, told U.S. businesses to pack their bags if they didn’t like his anti-American rhetoric, the huge and growing outsourcing industry got a little nervous.

It’s now the real Donald Trump who has businesses worried here, after the U.S. president-elect vowed to bring offshored jobs home from places such as the Philippines, a big provider of back-office services for corporate America.

The Southeast Asian country accounts for 12.6% of the global market for business-process outsourcing (BPO), which has been growing 10% a year for the past decade, according to the IT & Business Process Association of the Philippines (IBPAP).

The industry body predicts the BPO industry could be adding 100,000 jobs annually with earning revenues of $38.9 billion by 2022, although global outsourcing consultants believe that could even reach $48 billion within four years.

Three-quarters of the $23 billion sector services U.S. firms.

“It’s a U.S.-centric business,” said Manuel Pangilinan, president of PLDT, which provides telecoms for the sector. “To the extent that Trump compels, persuades or incentivises the BPO businesses to return … it will impact our business or the industry as a whole.

“It’s going to be a tough one, not only for us, but for the economy as a whole.”

Trump Tweets

In a string of tweets on Sunday, Trump threatened “retribution or consequences” for companies that move operations out of the country, as well as a 35% tariff on their goods sold back to the United States.

That could leave the Philippines exposed, with companies such as Citibank, JPMorgan, Verizon, Convergys , Genpact and Sutherland Global Services key to jobs that were forecast to increase to 1.8 million full-time Filipinos by 2022.

It’s not just companies in the Philippines that are worried.

Anticipating a more protectionist U.S. technology visa program under a Donald Trump administration, India’s $150 billion IT services sector will speed up acquisitions in the United States, industry sources there say.

Companies also plan to recruit more heavily from college campuses, expecting the Trump administration to tighten up on temporary visas for India’s high-tech workers.

 

Wait and See

Philippine businesses and BPO firms that spoke to Reuters said some trade delegations had deferred visits and potential foreign investors in the industry were taking longer with their due-diligence procedures.

And they were doing so even before Trump won the U.S. presidential election on Nov. 9.

Duterte’s volatility has drawn comparisons to Trump and his hostility towards Manila’s long-time ally the United States has shocked investors and even his own cabinet.

He told President Barack Obama to “go to hell” over the U.S. president’s concern about Duterte’s war on drugs, threatened to scrap U.S.-Philippines defence pacts, and in October announced before China’s political elite his “separation” from the United States.

That remark rattled some U.S. firms, said Juan Victor Hernandez, an IBPAP trustee, who told Reuters that four companies put their decisions on hold immediately. He declined to name them.

Hernandez said uncertainties over Trump’s policies affected potential investors rather than existing ones, such as JP Morgan, which is staying put.

“So far, they are still hell-bent on the Philippines, number one,” he added.

‘Pack Your Bags’

Philip Goldberg, who until recently was the U.S. ambassador in Manila, said he took more calls from investors in his last three months than during his whole tenure. All were about Duterte’s anti-American vitriol.

“They are very nervous,” Goldberg told news channel ANC. “They don’t know what it means.”

While aware of those concerns about him, Duterte was defiant: “Go ahead. Pack your bags,” he told reporters before flying to Japan in October. “We will sacrifice. We will recover.”

Julius Guevara, head of research at Colliers Philippines, said while U.S. investors were concerned about Duterte and Trump, firms that are already in the Philippines are unlikely to leave.

“If it’s more profitable for them to continue having operations here in the Philippines, I don’t think Trump can do anything about it,” he said.

Charito Plaza, an ally of the president and director general of the Philippine Economic Zone Authority, said Duterte would ask Trump to be kind to U.S. firms looking at the Philippines.

But it wasn’t clear if Duterte did that when the two spoke last Friday. Duterte said he felt a rapport with Trump and “assured him of our ties”.

But the only policy issue Duterte mentioned afterwards was his drugs crackdown, which he said Trump understood.

Growth Driver

Policy makers have been banking on BPO overtaking remittances as the mainstay of one of the world’s fastest-growing economies.

The BPO sector’s recent growth plan said it wasn’t Trump or Duterte that posed the biggest challenge to the industry but automation.

The plan aims to boost mid- to high-skilled labour from 53% of the workforce to 73% by 2022 to meet that challenge. That would push annual incomes from $19,100 to $21,600 with jobs that diversify beyond voice services and focus on higher-value IT support.

Economic planning minister, Ernesto Pernia, told Reuters he was optimistic the Philippines’ competitive costs and services would insulate its BPO sector from Trump, and the BPO jobs that Filipinos do might not appeal to Americans.

Duterte’s talk shouldn’t be taken too seriously, either, Pernia said.

“I think investors should listen to the economic planners and not the president,” he said.

About the Author
By Reuters
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Leadership

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Leadership

Mark Zuckerberg, wearing a white shirt, smiles. He is standing in front of a crowd.
SuccessMark Zuckerberg
Mark Zuckerberg feeds his cows macadamia nuts and beer to create the ‘highest-quality beef in the world’ on his $300 million estate in Hawaii
By Sasha RogelbergJuly 2, 2026
1 hour ago
Chris Hulatt co-founder of Octopus Group
SuccessHow I made my first million
A 2-year taste of the office was enough to make 3 grads quit. Now they run a $13.2 billion investment firm: ‘We didn’t want a traditional job again’
By Orianna Rosa RoyleJuly 2, 2026
2 hours ago
Woman taking photo in scenic landscape
Successlifestyle
Americans are escaping the U.S. for New Zealand where house prices have hit a new low—but only wealthy Americans with $3 million spare can invest
By Emma BurleighJuly 2, 2026
3 hours ago
Jason Lemkin
Successwork-life balance
This investor won’t back startups unless staff are in the office 6 days a week: ‘Not because I don’t have empathy, because they’re going to fail’
By Preston ForeJuly 2, 2026
3 hours ago
The true cost of Donald Trump’s $2.2 billion year
NewslettersCEO Daily
The true cost of Donald Trump’s $2.2 billion year
By Diane BradyJuly 2, 2026
8 hours ago
Today, Emily Blunt is worth $80 million thanks to her Hollywood career—but she actually wanted to be a UN Spanish translator on $80K
SuccessCareers
Today, Emily Blunt is worth $80 million thanks to her Hollywood career—but she actually wanted to be a UN Spanish translator on $80K
By Orianna Rosa RoyleJuly 2, 2026
11 hours ago

Most Popular

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
Big Tech
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
By Marco Quiroz-GutierrezJuly 1, 2026
1 day ago
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
7 days ago
Current price of oil as of July 1, 2026
Personal Finance
Current price of oil as of July 1, 2026
By Joseph HostetlerJuly 1, 2026
1 day ago
Trump got a $78K pension from the Screen Actors Guild in 2025 because he appeared in Home Alone 2 in 1992
Politics
Trump got a $78K pension from the Screen Actors Guild in 2025 because he appeared in Home Alone 2 in 1992
By Sasha RogelbergJuly 1, 2026
1 day ago
CEO of $248 billion cybersecurity company says workers are about to face a ‘Darwinian moment’ thanks to AI: Evolve or get cut
Success
CEO of $248 billion cybersecurity company says workers are about to face a ‘Darwinian moment’ thanks to AI: Evolve or get cut
By Emma BurleighJuly 1, 2026
1 day ago
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Success
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
By Preston ForeJune 27, 2026
5 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.