• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living

2

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

3

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

1

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living

2

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

3

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
NewslettersCEO Daily

ServiceNow’s Bill McDermott says the rules of leadership have changed

By
David Meyer
David Meyer
and
Alan Murray
Alan Murray
Down Arrow Button Icon
By
David Meyer
David Meyer
and
Alan Murray
Alan Murray
Down Arrow Button Icon
July 14, 2020, 5:18 AM ET
Add Fortune on Google for similar content.

This is the web version of CEO Daily. To get it delivered to your inbox, sign up here.

Good morning.

There’s a new episode of our podcast Leadership Next out this morning, in which Ellen McGirt and I talk with Bill McDermott, CEO of ServiceNow, former CEO of SAP, and an inspiring example of the new style of leadership.

I first met McDermott ten years ago, backstage at Radio City Music Hall, where he was preparing to go onstage to give a talk on leadership and I was preparing to interview the legendary leader Jack Welch. For the podcast, I reminded McDermott of that meeting, and asked him about the change in leadership that’s occurred in the 20 years since Welch stepped down as CEO of General Electric. His response was worth capturing:

“Jack was an incredible force of nature. He figured you had to be number one or two in any business, and he held people highly accountable. And if you didn’t perform, you didn’t last long. That was a leadership style that proved to be highly successful for him.

“I do think the rules have changed so much. There is a bigger war for talent now than there ever has been. I believe you have to create cultures that have an enormous focus on purpose. And you have to create environments where people feel inspired to come to work. So the pendulum has really swung more toward a leader being absolutely in service to the employees and absolutely finding new ways to inspire them, new ways to innovate, new ways to bring out the best in them. And the accountability is in unleashing the entrepreneurial spirit versus managing hard line. There’s a soft touch that you need today that’s pretty unique.”

That, in a neat nutshell, is why we launched Leadership Next–to tell the story of how leadership has changed. There’s much more in this interview worth listening to, including how a working-class kid and deli manager from Queens managed to end up running a giant tech company in Germany.

And separately, thanks to those of you who inquired about my health. I got test results back yesterday, and I’m happy to report, courtesy of LabCorp, that 10 days ago I was COVID free. Still not sure how the whole test & trace thing is supposed to work with delays running that long. But I did learn something from this piece by former Fortune investigative reporter and editor Wyndham Robertson, who trained to be a contact tracer in North Carolina.

More news below.

Alan Murray
@alansmurray

alan.murray@fortune.com

TOP NEWS

SoftBank's ARM

SoftBank is reportedly looking to offload ARM Holdings, the British chip designer, either through an IPO or a full- or partial sale. ARM is one of the most important companies in the tech world, as its designs power pretty much every smartphone out there—and soon, if reports are to be believed, Apple's laptops too. Wall Street Journal

WeWork hopes

WeWork chairman Marcelo Claure says the company—written off by many not so long ago—will be profitable by next year. Claure claims there is strong demand for WeWork office spaces now that large companies are telling their employees they can work from wherever they're located. Cost-cutting has also helped. Fortune

SiriusXM and Stitcher

Satellite and online radio giant SiriusXM is shelling out $325 million to buy Stitcher, the podcast and Internet radio service. The move should help Sirius in an increasingly competitive podcast landscape, with rivals that include the likes of Apple and Spotify. Sirius's podcast network includes shows from celebrities such as Conan O'Brien and Rob Lowe. Fortune

Ma stake

Alibaba co-founder Jack Ma cashed out more than $8 billion worth of his shares in the company over the past year, leaving him with a stake of 4.8% rather than 6.2%. Ma retired as executive chair in September, and these days focuses on philanthropy. Executive vice chairman Joseph Tsai also offloaded shares worth more than $3 billion over the same period. Reuters

AROUND THE WATER COOLER

Q2 earnings

How bad will Q2 earnings be? Analysts say it will be the worst quarter of the current economic contraction, but some—including Goldman Sachs—argue that the estimates out there are too rosy. The bank is however very optimistic about 2021 and 2022. Fortune

U.K. recovery

The U.K. economy did not recover as much as hoped for in May. Economists thought they might see a 5.5% rebound but got just 1.8%. So, yet another reminder that the coronavirus recovery will be no quick affair. CNBC

COVID-19 immunity

A British study suggests that COVID-19 antibodies could last only a few months. The study has not yet been peer-reviewed, but if the findings are confirmed, then it could mean a potential vaccine would only have short-lived effects—and that "herd immunity" is a pipe-dream. Fortune

EU tax

The European Commission is looking at ways to get low-tax EU member states to change their ways, in order to make it harder for multinationals to exploit advantageous corporate tax schemes. This would be an unprecedented move requiring the approval of most—but not all—member states. Financial Times

This edition of CEO Daily was edited by David Meyer.

About the Authors
By David Meyer
LinkedIn icon
See full bioRight Arrow Button Icon
Alan Murray
By Alan Murray
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Anthropic CEO Dario Amodei
AIEye on AI
Anthropic’s Fable model is back. But U.S. AI policy is still a mess
By Jeremy KahnJuly 2, 2026
3 days ago
From Dow to JPMorgan, these are the most important female exec moves to know
NewslettersMPW Daily
From Dow to JPMorgan, these are the most important female exec moves to know
By Emma HinchliffeJuly 2, 2026
3 days ago
A test of Anduril's Altius drone.
NewslettersTerm Sheet
Defense tech could be entering its awkward teenage years. Is the boom a bubble?
By Allie GarfinkleJuly 2, 2026
3 days ago
The true cost of Donald Trump’s $2.2 billion year
NewslettersCEO Daily
The true cost of Donald Trump’s $2.2 billion year
By Diane BradyJuly 2, 2026
3 days ago
Meta CEO Mark Zuckerberg (left) and CTO Andrew "Boz" Bosworth in Menlo Park, California, on Wednesday, Sept. 17, 2025. (Photo: David Paul Morris/Bloomberg/Getty Images)
NewslettersFortune Tech
Meta prepares to join the cloud infrastructure fray
By Andrew NuscaJuly 2, 2026
3 days ago
How foodservice giant Sodexo is embracing AI and robotics to reshape the kitchen
NewslettersCIO Intelligence
How foodservice giant Sodexo is embracing AI and robotics to reshape the kitchen
By John KellJuly 1, 2026
4 days ago

Most Popular

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
Success
Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
By Preston ForeJuly 4, 2026
1 day ago
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
Law
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
By Wyatte Grantham-Philips and The Associated PressJuly 2, 2026
3 days ago
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
AI
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
By Nick LichtenbergJuly 3, 2026
2 days ago
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
Success
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
By Orianna Rosa RoyleJuly 3, 2026
2 days ago
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
Economy
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
By Sasha RogelbergJuly 2, 2026
3 days ago
A quarter of young baby boomers and Gen Xers who’ve been laid off in the last decade are still unemployed—and 11% have taken pay cuts to work
Success
A quarter of young baby boomers and Gen Xers who’ve been laid off in the last decade are still unemployed—and 11% have taken pay cuts to work
By Emma BurleighJuly 4, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.