• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

1

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
CommentaryLeadership

Here’s the right way to return to the office, according to Future Forum’s research

By
Brian Elliott
Brian Elliott
and
Ryan Anderson
Ryan Anderson
Down Arrow Button Icon
By
Brian Elliott
Brian Elliott
and
Ryan Anderson
Ryan Anderson
Down Arrow Button Icon
May 25, 2022, 4:45 PM ET
Telling people to come in to do heads-down work rings false to employees who’ve proven they can be productive at home. But 80% of employees want to use the office for camaraderie and socialization.
Telling people to come in to do heads-down work rings false to employees who’ve proven they can be productive at home. But 80% of employees want to use the office for camaraderie and socialization. Getty Images

As the pandemic recedes, many executives are pressing forward with prescriptive “return to office” plans, often in the face of employee resistance.

Employees have spent two years proving they can be productive working from home, often under extraordinarily trying circumstances, and they’re not willing to give up this flexibility. At the same time, many have missed connecting in-person with their colleagues and would appreciate the option to work from the office–but on their own terms.

The executives we’ve spoken to have felt caught in the middle. What’s the right approach to foster connections among employees while empowering them to work how it’s best for them?

Through our work with Future Forum, a research group led by Slack, MillerKnoll, and others, we’ve narrowed in on three key lessons.

Lead with principles, not top-down mandates

Future Forum research shows that 79% of people want flexibility in where they work, with most (65%) preferring hybrid over being fully remote. But arbitrarily mandating which days employees should come into the office is a risky strategy. It’s human nature to reactively rebel against what we perceive as threats to our autonomy. And the needs and rhythms of teams in sales, engineering, and finance are all different.

Start with principles. Your “why” should always be front and center. Whether you’re embracing flexibility to be more inclusive or encouraging in-person time to support your company’s focus on mentoring, it’s essential to articulate the connection between your organizational values and your policies.

For example, after Royal Bank of Canada adopted “proximity still matters” as one of their work principles, they articulated an expectation that all employees should live within commuting distance of one of their offices. They didn’t stipulate which days employees should come into the office but instead focused on the basic parameters aligned with their goals.

Meanwhile, at Slack, we’ve said that “digital-first doesn’t mean never in person” and encouraged teams to find a rhythm that works for them through team-level agreements. 

Whatever principle you use, it’s important that executives also lead by example. If flexibility is a value, then they can’t be showing up five days a week in a top-floor executive suite.

Get clear on the purpose of being together

Telling people to come in to do heads-down work rings false to employees who’ve proven they can be productive at home. Most employees (80%) want to use the office primarily for camaraderie and socialization. This type of community-building happens through both informal connections and more purposeful, planned interactions.

Leaders should start thinking about how they can structure gatherings “on purpose” to always serve both their business and social objectives.

We also need to make it easy for managers who are often overwhelmed. Beyond a budget, give managers a toolkit for hosting effective gatherings: agenda templates, pre-approved vendors, best practices like having a hybrid meeting moderator, and relationship-building activities that have worked for others.

Improve the environment

The average floor space per employee shrank nearly 50% from the late 1970s to 2020. Corporate workspaces have often consisted of highly generic rows of desks and conference rooms that give little choice or variety to workers.

Offices need to deliver more value to employees in order to be effective investments. Physical space can be highly impactful if designed to be more desirable, inclusive, and flexible.

It’s time to reverse the historical trend and “de-densify” offices. The three primary needs of employees are community socialization, immersive team time, and heads-down concentration space for those that need it. Those needs are much more “on-demand” and require a shift from open seating areas to modular, shared spaces for groups.

This reset is an opportunity to engage your employees to understand their needs. Let them tell you how to enhance existing spaces, rather than unilaterally overhauling the office. Partnering with employees on this process communicates that the space exists to serve them and that their engagement will shape its future.

The “return to office” shift is significant, but it doesn’t need to be a contentious event. Office spaces and policies that are flexible, intentional, and focused on social connection are most likely to resonate with employees.

Aim towards progress, not perfection, and whatever your goals are, enlist employees in the experiment and listen to their feedback. With the right approach, the office can help us build stronger and more inclusive teams—and better businesses.

Brian Elliott is the executive leader of Future Forum, a consortium launched by Slack to help companies reimagine work in the new digital-first world, and co-author of How the Future Works: Leading Flexible Teams to do the Best Work of their Lives.

Ryan Anderson is VP of global research and insights at MillerKnoll, a collective of dynamic brands that comes together to design the world we live in. He has more than 25 years of experience exploring the future of work and the workplace.

Slack and MillerKnoll are both founding partners of the Future Forum consortium. Royal Bank of Canada executives participate in Future Forum’s Executive Working Groups; they do not pay or get paid to participate.

The opinions expressed in Fortune.com Commentary pieces are solely the views of their authors, and do not reflect the opinions and beliefs of Fortune.

More must-read commentary published by Fortune:

  • California has an opportunity to shape how the world protects children online
  • We should stop blaming workers for the Great Resignation–and start looking at the jobs they’re leaving
  • These employers are helping workers achieve their dreams of homeownership
  • We are not doing our best to solve the truck driver shortage
  • I was a senior executive at WeWork before it imploded. Here’s the one behavior that could have saved the company
Sign up for the Fortune Features email list so you don’t miss our biggest features, exclusive interviews, and investigations.
About the Authors
By Brian Elliott
See full bioRight Arrow Button Icon
By Ryan Anderson
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

liberman
Commentarystart-ups
We watched social media concentrate. The same thing is happening in AI, only at a deeper layer
By David Liberman and Daniil LibermanMay 16, 2026
5 hours ago
olivier
CommentaryAnthropic
I’ve been studying Big Tech for a long time. What just happened with Anthropic and the Pentagon terrifies me
By Olivier SylvainMay 16, 2026
6 hours ago
lawyer
CommentaryLaw
Would you hire the lawyer who just got sanctioned for using AI?
By Alexandra SmythMay 16, 2026
8 hours ago
greg
Personal FinanceAviation
Mamdani’s New York is coming to tax your private jet. Here’s how to prepare
By Greg RaiffMay 16, 2026
9 hours ago
chase
CommentaryCities
San Francisco has $2 trillion in AI wealth and can’t fix its own city. That’s every city’s problem
By Chase GarbarinoMay 15, 2026
1 day ago
lori
Commentarymental health
I run Valvoline Instant Oil Change and work with young people every day. They’re in crisis—and we all have to try to help
By Lori FleesMay 15, 2026
1 day ago

Most Popular

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that
Success
Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that
By Preston ForeMay 13, 2026
3 days ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
4 days ago
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloMay 16, 2026
6 hours ago
Current price of oil as of May 15, 2026
Personal Finance
Current price of oil as of May 15, 2026
By Joseph HostetlerMay 15, 2026
1 day ago
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
Future of Work
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
By Jake AngeloMay 16, 2026
10 hours ago
Debbie Gibson, Geezer Butler of Black Sabbath want you to adopt a beagle rescued from an experimental lab in Wisconsin
North America
Debbie Gibson, Geezer Butler of Black Sabbath want you to adopt a beagle rescued from an experimental lab in Wisconsin
By Scott Bauer and The Associated PressMay 13, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.