• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

2

Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 

3

Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis

1

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

2

Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 

3

Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
SuccessOffice Culture

Bosses, stop trying to make ‘return to office because that’s where the culture is’ happen

Trey Williams
By
Trey Williams
Trey Williams
Down Arrow Button Icon
Trey Williams
By
Trey Williams
Trey Williams
Down Arrow Button Icon
October 21, 2022, 12:45 PM ET
Luis Alvarez—Getty Images

“Return to the office,” they say. “Our company culture depends on it.”

I’m pretty sure it’s all a lie.

The likelihood of us ever returning to full-time, in-office work as it was pre-pandemic feels increasingly slim. And even if by some (other) divine act we do, the culture that’s so oft heralded, was never really there to begin with.

For years, long before COVID had us hole up at home, the tech startup influence on the workplace made us believe the epitome of so-called office culture was a ping-pong table, beer on tap, free catered lunches, and the not-your-dad’s-office-party office party. The argument was you’ll enjoy work if the office is dope; the place was meant to be the culture.

But the sheen has long since worn off. In fact if you paid attention, the luster was fading even before the pandemic. Yet companies—even those that never had beer on tap—continue to push employees to return to the office under the premise that this is the only way to have a strong office culture. The employees know better.

“There’s a common belief that when employees are physically together, they develop important social bonds that simply can’t be replaced by email, Zoom, and Slack,” Gallup consultants Nikki Morin and Heather Barrett wrote in a blog posted last month.

“The reality is that the office never equaled culture,” they continued. “Gallup data show that, despite significant lip service and investment in ‘company culture’ over the years, there’s very little to show for it.”

Gallup, a global analytics and consulting firm, defines company culture simply as: how we do things around here. Well, in this “post-pandemic” world, how we do things has changed considerably. But, at the heart of it, what it means to truly have a good company culture hasn’t budged.

It’s always been about intangibles, says Sarah Lewis-Kulin, vice president of global recognition at the Great Place to Work Institute.

Many execs still want to believe, while trying to convince us to drink the Kool-Aid too, that the old way of doing things is the only way. They seem at a loss as to why workers wouldn’t jump at the chance to resume their commutes to spend 8-plus hours in an office that might not even be rocking foosball and cold brew anymore.

Companies need to focus on people’s needs in the workplace, Lewis-Kulin says. They need to create working environments where everyone has wellness, financial health, and equitable opportunities. And they need to give employees a sense of purpose.

“You can do all those things without the office,” Lewis-Kulin says. Those are the work aspects she says employees say they care most about during Great Place to Work’s surveys.

When in-person is important

That’s not to say that some in-person element isn’t an important piece of the equation: Workers feeling disconnected and lonely should be a big concern for execs. But dare I suggest companies might need to figure out new ways of creating a company culture where the office isn’t everything.

“Only two in 10 U.S. workers feel connected to their organization’s culture” Morin and Barrett wrote in their post. “While in-person interactions are powerful, they alone were never enough to create the magic of connectedness.”

A friend from my first job in journalism after college recently messaged me to say she held the environment we thrived in during that time as likely the ultimate workplace culture—the crème de la crème (we’ve both been in a number of newsrooms since). All of the colleague camaraderie—the happy hours, book clubs, karaoke nights, Sunday brunches—happened outside of the office. When we were in the office, we mostly worked.

The future of work… culture

Even still, managers and execs can’t bear 100% of the blame for desperately clinging to the office culture of yesteryear—even if it never really existed to begin with. They deserve maybe 99% of the blame. But the uncertainty of the future of work is daunting.

How and where the majority of white-collar workers will work has changed. While most of us are just waiting for the dust to settle, companies are still struggling to get their bearings. Eventually, we’ll stop the hand-wringing and adjust to the new world order.

“It’s easier to be a manager in-person and it’s easier to return to what you know,” Lewis-Kulin says. “But there wasn’t some beautiful heyday three years ago where everyone felt included and connected to a culture.”

Coming up with new ways to build and foster company culture that doesn’t rely on an office requires a new skill set for leaders, she says. It’s imperative companies figure it out, not just for the happiness and well-being of their employees—which, say it with me, helps productivity and the quality of work—but also for the future of work.

“You really need your people to be innovative and agile and productive, and you really can’t mandate that,” Lewis-Kulin says. “The best companies are shifting from talking about place to focusing on people… No one’s going to be talking about hybrid in five years, we’ll just be talking about work.”

Sign up for the Fortune Features email list so you don’t miss our biggest features, exclusive interviews, and investigations.

About the Author
Trey Williams
By Trey Williams
Twitter icon
See full bioRight Arrow Button Icon

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

‘No one was coming to save me’: How Reese Witherspoon built a $900 million company from a problem Hollywood wouldn’t fix
Successreese witherspoon
‘No one was coming to save me’: How Reese Witherspoon built a $900 million company from a problem Hollywood wouldn’t fix
By Sydney LakeMay 17, 2026
17 minutes ago
Gen Z calls degrees ‘useless’—but 20 years of data tells a different story: graduates are still the least likely to be unemployed
Successunemployment
Gen Z calls degrees ‘useless’—but 20 years of data tells a different story: graduates are still the least likely to be unemployed
By Orianna Rosa RoyleMay 17, 2026
1 hour ago
tarot
AICulture
We talked to 12 tarot card readers who are using AI. They split in 2 camps, with big implications for the technology
By Ziv Epstein, Farnaz Jahanbakhsh, Vana Goblot and The ConversationMay 16, 2026
20 hours ago
tom
SuccessEntrepreneurs
Top Chef’s Tom Colicchio got a 15x return on a tech company most Americans have never heard of. He thinks his own industry is broken
By Nick LichtenbergMay 16, 2026
24 hours ago
Kurt Alexander, president of Omni Hotels & Resorts
SuccessCareers
Gen Z wants AI-proof jobs. The president of a 50-property hotel chain says hospitality is hiding in plain sight
By Preston ForeMay 16, 2026
1 day ago
cyborg
Future of WorkProductivity
AI’s cyborg problem: you have to embrace it to really succeed but 90% of people can’t or don’t want to
By Nick LichtenbergMay 16, 2026
1 day ago

Most Popular

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloMay 16, 2026
23 hours ago
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
Politics
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
By Jason MaMay 16, 2026
13 hours ago
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
Future of Work
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
By Jake AngeloMay 16, 2026
1 day ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
5 days ago
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
Future of Work
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
By Jacqueline MunisMay 16, 2026
23 hours ago
Oil markets could be a month away from the moment of truth. Brace for a 'non-linear' price spike and panic buying, analysts warn
Energy
Oil markets could be a month away from the moment of truth. Brace for a 'non-linear' price spike and panic buying, analysts warn
By Jason MaMay 16, 2026
16 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.