• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Exclusive

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

An hour in the Oval Office with President Trump.

CommentaryFood and drink

DoorDash president: ‘Food delivery made strides during the pandemic. Our next challenge is to help win the fight against food insecurity’

By
Prabir Adarkar
Prabir Adarkar
Down Arrow Button Icon
By
Prabir Adarkar
Prabir Adarkar
Down Arrow Button Icon
July 3, 2023, 11:06 AM ET
a bicycle delivery person
From compensation to benefits, hourly workers these days are faring worse than their salaried counterparts.Gary Hershor—Getty Images

The pandemic officially ended with the expiration of the public health emergency, but for many people, COVID-19 wound down long ago. While we mourn lost lives and support those still suffering its longer-term impact, the terrifying days of an invisible, contagious, and deadly disease spreading unabated are behind us. Life has mostly returned to some kind of normal. Three in five Americans now believe the pandemic is over, according to recent data.

Amid the tragedy, COVID left valuable lessons. Even as masks, social distancing, and lockdowns fade away, other positive trends are poised to stick around if given the opportunity by lawmakers and regulators. Here are three worth keeping.

When the world first shut down, entrepreneurs did what they do best. They innovated. Eateries moved their tables outside to parking lots, streets, and sidewalks. To-go cocktails provided a much-needed revenue stream for restaurants.

Some practical measures are becoming permanent

According to the National Restaurant Association, 90% of operators who expanded outdoor seating plan to continue if allowed, and 84% of adults favor allowing restaurants to use outdoor spaces permanently. Customer demand has driven as many as 20 states to adopt legislation making safe delivery of to-go cocktails permanent.

Additional foot traffic preserves the spirit of community downtowns, especially during a time of increased concerns about the impact of work-from-home policies on cities. Los Angeles, Denver, and Atlanta are developing plans to make their expanded outdoor-dining programs permanent. Whether it’s alcohol on the go or outdoor dining, these developments are good for local economies and more jurisdictions around the country should follow suit.

E-commerce and delivery channels are here to stay

Businesses have come to rely on the platforms to compete, especially restaurants. Statistics from the National Restaurant Association indicate that two-thirds of consumers are more likely to order delivery in 2023 than in 2019. This has benefited parties across the board. Consumers enjoy having food and everyday items at their doorstep. Delivery workers earn extra income that fits their schedule. Businesses continue to harness the digital economy to grow in a competitive industry.

While inflation has eased from its painful highs, the latest consumer price index of 4.0% remains more than double the 2% target of the Federal Reserve. Higher prices have real-life consequences, especially in a food services industry with tight margins.

E-commerce can be an antidote. Squeezed by unreliable supply chains, restaurant owners reach new and wider audiences via delivery. Drivers enjoy flexibility as independent contractors to work as much as they want. A vast majority of these workers turn on their apps as a second source of income, including students, retirees, and parents. This type of flexible work offers a critical service to businesses and a valuable way to earn for millions of Americans. Lawmakers should embrace this growing segment of our economy and ensure workers continue to have access, choice, and opportunity.

COVID-19 exposed large gaps in our society

The pandemic laid bare the challenge of food access, especially for seniors and the immunocompromised. Local delivery helped break down barriers to food access, while also providing earnings opportunities for millions of people. Project DASH, our initiative that empowers food banks, food pantries, and other social impact organizations to leverage DoorDash logistics, helped ensure charitable food, meals for students, and even hurricane kits kept communities connected by powering millions of deliveries. 

By partnering with food banks and other charitable organizations, the food delivery sector helped ensure that food traveled to families in need–not the other way around. Even as the pandemic fades, hunger persists, especially for older Americans. In 2021, about 6 million Americans over 65–more than 10% of their population–were below the poverty line, according to the Census Bureau.

This year’s reauthorization of the Farm Bill provides a natural opportunity for Congress to support solutions that fight food insecurity. Lawmakers should work together to ensure we don’t lose pandemic-era gains in food access by empowering anti-hunger organizations and their public and private-sector partners to solve hunger in a way that best fits their community.

Without a doubt, the pandemic created loss, hardship, and financial headaches, but there have been silver linings: new policies and targeted investments have made a positive impact on people’s lives, particularly vulnerable populations.

As COVID-19 recedes, lawmakers have the opportunity to continue programs that can garner bipartisan support. Even in a highly polarized climate, these should be principles we can all rally around.

Prabir Adarkar is the president and chief operating officer of DoorDash.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

More must-read commentary published by Fortune:

  • The forced return to the office is the definition of insanity
  • The Supreme Court can end affirmative action–but it can’t reverse the course of history
  • True believers, profiteers, and curious creators: Meet the 5 schools of thought that dominate the A.I. debate
  • A year after Roe v. Wade was overturned, an unworkable patchwork of state laws leaves corporate America more vulnerable to government overreach
Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
By Prabir Adarkar
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

shyam
CommentaryHealth
World Economic Forum: women’s health gets only 20% of R&D funding. We must seize this $1 trillion opportunity
By Shyam BishenMay 18, 2026
4 hours ago
murdochs
CommentaryMedia
OpenAI paid $100 million for a talk show. James Murdoch is eyeing an even bigger deal. The hot new asset class is humanity
By Lin CherryMay 17, 2026
20 hours ago
dennis
CommentaryAI agents
Freshworks CEO: why agile enterprises are winning the AI race — and what they did differently
By Dennis WoodsideMay 17, 2026
20 hours ago
Mary Moreland-Abbott Executive Vice President of Human Resources.
CommentaryRetirement
Gen X is the most indebted generation in America. Their employers can fix that
By Mary MorelandMay 17, 2026
22 hours ago
liberman
Commentarystart-ups
We watched social media concentrate. The same thing is happening in AI, only at a deeper layer
By David Liberman and Daniil LibermanMay 16, 2026
2 days ago
olivier
CommentaryAnthropic
I’ve been studying Big Tech for a long time. What just happened with Anthropic and the Pentagon terrifies me
By Olivier SylvainMay 16, 2026
2 days ago

Most Popular

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloMay 16, 2026
2 days ago
The top foreign holders of U.S. debt may soon dump Treasury bonds and bring their money back home, potentially spiking borrowing costs
Economy
The top foreign holders of U.S. debt may soon dump Treasury bonds and bring their money back home, potentially spiking borrowing costs
By Jason MaMay 17, 2026
15 hours ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
6 days ago
'No one was coming to save me': How Reese Witherspoon built a $900 million company from a problem Hollywood wouldn't fix
Success
'No one was coming to save me': How Reese Witherspoon built a $900 million company from a problem Hollywood wouldn't fix
By Sydney LakeMay 17, 2026
21 hours ago
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
Politics
Former top Russian official admits the country is over Putin and can 'imagine a future without him' — even elites bail as Kremlin seizes their assets 
By Jason MaMay 16, 2026
1 day ago
SpaceX heads into a record-shattering IPO with the 'deepest moat that exists today' as investors vow to 'never bet against Elon'
Innovation
SpaceX heads into a record-shattering IPO with the 'deepest moat that exists today' as investors vow to 'never bet against Elon'
By Jason MaMay 16, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.