• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

2

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that

3

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

1

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

2

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that

3

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
NewslettersFortune CHRO

From hybrid work to cyber-attacks, 52 HR leaders weigh in on what keeps them up at night. Here are the top 5

By
Amber Burton
Amber Burton
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
By
Amber Burton
Amber Burton
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
July 28, 2023, 8:48 AM ET
Meeting one-on-one, female therapist gestures toward unrecognizable woman
HR leaders cite hybrid work, engagement, and retention as their most pressing issues.Getty Images

Good morning!

Recommended Video

As we approach one year of CHRO Daily and nearly 52 interviews with top HR leaders around the globe, we’re looking back on how leaders answer one question: What keeps you up at night? When I launched the newsletter last August, I began with the goal of finding out what was top of mind for the world’s preeminent HR heads. Luckily, many leaders were willing to share their deepest motivations and frustrations of the job. 

Today, I’m highlighting some of the more impactful answers I received about their most significant concerns and preoccupations in the space. It’s a full circle moment, as today is also my last day steering the CHRO Daily ship and exploring how the function has changed in the wake of the pandemic, amid economic constraints, and as CEOs exalt the talent strategy role. In the coming weeks, my colleague Paige McGlauflin will take the helm. Please send your best work-related pitches to paige.mcglauflin@fortune.com.

This interview has been edited and condensed for clarity.


Allison Rutledge-Parisi, senior vice president of people at Justworks
“We have not yet figured out how to live comfortably in the hybrid work world. We’ve spent so much time debating things like return-to-office [policies], and what number of days, and all that jazz. Now that it’s settled down a bit, we’re asking how we can make this [arrangement] awesome because hybrid work is a great opportunity. Still, we haven’t learned enough yet about how to ensure that when we’re doing the kind of work optimized by in-person presence, it actually happens. We’re still learning and experimenting. That keeps me up at night—I don’t think we have mastery yet.”

Lauren Valente, chief human resources officer at Vanguard
“Because of my role as a member of the exec team and years outside of the HR people space, probably what keeps me up most at night is in the cyber realm. We talk about risk, cyber-attacks, and the sophistication of those breaches. As a team, we also discuss ensuring that our information security and security and fraud division is top-notch. The space is evolving all the time, and it’s sophisticated.

On the talent side, I don’t know that it keeps me up at night, as it’s not something I’m overly worried about, but a primary focus area we have is on a lot of newly recruited members. With the labor market tightening, we didn’t have drastic attrition, but there was an uptick from our normal attrition level. At the same time, we were also growing. So the number of crew members we hired over the last three years is no small number. With that said, I’m really focused on ensuring a strong understanding of our mission and our culture, as well as ensuring that those crew members that join us have connections with other crew members and leaders.” 

Ben Gaunt, chief talent officer at BP
“What keeps me up at night is that so much of what we’re focusing on now is change [management]. We’re trying to affect change for those driving the business, and we have to be careful that that person, whether it’s a line manager or someone else that receives all this change, is not the integrator of change. We have to do that work way before we get to that person. And we have to be really clear on how we will help them.”

Jacqui Canney, chief people officer at ServiceNow
“I feel very responsible for the stewardship of our culture and people strategy—even before this tight labor market. And now it’s amped up even more. When I say every hire matters, I really mean every hire matters. But what makes me able to sleep is that I have a great people analytics function. That is like the warning signs or the positive signals of when we’re on the right path.”

Marjorie Powell, chief human resources officer at AARP
“We’re all working on talent: keeping our talent engaged and keeping them well. I’ve found people are worried about the economy, everything that’s going on in the world, [and] keeping that balance. So the engagement piece of that is the well-being of our workforce and the competing priorities for talent. We’re in disruption, and the skills, abilities, and capabilities we need today were not necessarily the ones we needed yesterday. So how do we get those things quickly? And how do we help the labor force develop after being reskilled? It’s those kinds of questions that keep me up at night.”

Amber Burton
amber.burton@fortune.com
@amberbburton

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

Researchers find that inflexibility is one of the primary culprits behind the stubborn skills gap in the workplace, according to a recent Harvard Business School report. Companies often under-utilize skilled part-time workers who would be willing to log more hours. 

“There is a vast reservoir of skilled hidden workers shut out of employment by inflexible rules established by companies,” the authors write. “The skills shortage can be addressed if companies relax their stringent definitions of the attributes they are seeking in applicants.”

Around the Table

A round-up of the most important HR headlines.

- Amazon has failed to provide adequate accommodations for workers who have disabilities or are recovering from an injury, according to a new report from the nonprofit United for Respect. Fast Company

- Yelling in the workplace is generally the best way to scare your employees away, but some prefer it to apathy or passive aggressiveness. Wall Street Journal

- As interest rates rise and VC investments slump, an “efficiency” approach, powered by layoffs and shrinking salaries, is the new go-to for startups. Economist

- New measures announced by President Biden mean heat protection is finally on the way for American employees. Washington Post

Watercooler

Everything you need to know from Fortune.

Jet lag. Lingering pandemic anxiety, geopolitical conflict, and an unreliable travel industry are just some of the reasons employees have become more hesitant to take business trips. Just one-third of surveyed business travelers are happy to be on the road again. —Frank Harrison

Safe space. Some employers are ditching the post-work happy hours and opting for “recovery-ready” workplaces to support employees with a history of substance abuse. —Erika Fry

It pays to A.I. Netflix is willing to pay almost a million dollars a year in total compensation for an A.I. product manager, according to a newly posted job ad. Meanwhile, striking writers and actors are protesting the streaming service for unlivable wages and the threat artificial intelligence will have on their pay. —Chloe Berger

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Authors
By Amber Burton
See full bioRight Arrow Button Icon
By Joey AbramsAssociate Production Editor

Joey Abrams is the associate production editor at Fortune.

See full bioRight Arrow Button Icon

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Jenn Hyman reflects on the highs and lows of running Rent the Runway for almost two decades
NewslettersMPW Daily
Jenn Hyman reflects on the highs and lows of running Rent the Runway for almost two decades
By Emma HinchliffeMay 15, 2026
1 day ago
Andrew Feldman, co-founder of Cerebras
NewslettersTerm Sheet
Cerebras soars almost 70% by market close in a true blockbuster IPO
By Allie GarfinkleMay 15, 2026
1 day ago
OpenAI CEO Sam Altman (left) and Apple CEO Tim Cook in Washington, D.C., on Sept. 4, 2025. (Photo: Will Oliver/EPA/Bloomberg/Getty Images)
NewslettersFortune Tech
OpenAI may take legal action against Apple over Siri’s ChatGPT integration
By Andrew NuscaMay 15, 2026
2 days ago
State Farm CEO is betting big on AI—and contemplating the company’s future in California
NewslettersCEO Daily
State Farm CEO is betting big on AI—and contemplating the company’s future in California
By Diane BradyMay 15, 2026
2 days ago
The AI boom sidelined sustainability. Two researchers want to change that
NewslettersEye on AI
The AI boom sidelined sustainability. Two researchers want to change that
By Sharon GoldmanMay 14, 2026
2 days ago
‘Be delusional enough to call yourself something the world hasn’t called you yet’: What powerful women told the class of 2026
NewslettersMPW Daily
‘Be delusional enough to call yourself something the world hasn’t called you yet’: What powerful women told the class of 2026
By Sydney LakeMay 14, 2026
2 days ago

Most Popular

Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
AI
Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI
By Jake AngeloMay 16, 2026
12 hours ago
Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that
Success
Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that
By Preston ForeMay 13, 2026
3 days ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
4 days ago
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
Future of Work
Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
By Jake AngeloMay 16, 2026
15 hours ago
Current price of oil as of May 15, 2026
Personal Finance
Current price of oil as of May 15, 2026
By Joseph HostetlerMay 15, 2026
1 day ago
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
Future of Work
‘You’re not a hero, you’re a liability’: Shark Tank’s Kevin O’Leary warns Gen Z founders to stop glorifying hustle culture
By Jacqueline MunisMay 16, 2026
12 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.