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LTK founder Amber Venz Box says creators will become the new department stores in the next era of shopping

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Emma Hinchliffe
Emma Hinchliffe
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Joey Abrams
Joey Abrams
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October 24, 2023, 9:00 AM ET
Amber Venz Box, cofounder and president of LTK, interviewed by Fortune senior writer Emma Hinchliffe at LTK Con 2023.
Amber Venz Box, cofounder and president of LTK, interviewed by Fortune senior writer Emma Hinchliffe at LTK Con 2023. Courtesy of LTK
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Good morning, Broadsheet readers! Apple is becoming increasingly reliant on the production operation of former factory worker Grace Wang, women and nonbinary people in Iceland are striking, and LTK founder Amber Venz Box shares her vision for the future of ecommerce.

– Ecommerce 3.0. As the cofounder of shopping platform LTK, Amber Venz Box has a bird’s eye view into the future of ecommerce. A former stylist and personal shopper based in Dallas, she was part of the traditional retail system, helping outfit clients and receiving commissions on items sold. In 2011, she founded what is now LTK, a platform that aimed to better monetize the kind of styling work she was doing.

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She then watched platforms like Shopify make it easier for anyone to sell products online without building their own infrastructure. Today she argues that we’re witnessing the birth of “ecommerce 3.0,” a new form of online commerce powered by creators and influencers.

Twelve years after its founding, LTK is now backed by Softbank and was last valued at $2 billion for its technology that allows online creators to build communities around shoppable content. The company, which earns a transaction fee on sales through the platform, says it has minted 200 millionaires and over the last 12 months has driven $4 billion in sales. Venz Box serves as the company’s president; her husband and cofounder Baxter Box is its CEO.

I joined Venz Box in Dallas earlier this month for LTK Con, the company’s annual gathering of the platform’s top creators from around the world, where the company announces new features. (This year’s lineup, unsurprisingly, included AI tools to tag products and write captions.) In an onstage interview, she shared her vision for the future of ecommerce.

Amber Venz Box, cofounder and president of LTK, interviewed by Fortune senior writer Emma Hinchliffe at LTK Con 2023.
Courtesy of LTK

The creator will no longer be seen as a “link-slinger”—known only for brand collabs or referral links—but a powerful distribution point for brands and manufacturers, she argues. Just like department stores and boutiques, creators’ online stores will be destinations for shoppers to browse and buy from curated product selections.

“They hold no inventory, they ship no boxes, they do no customer care, but they have access to everything,” Venz Box told me onstage. “They’re curating the best of the web, and they’re the best marketers in the world because they have trust. That’s something you can’t compete with when it comes to selling product.”

Venz Box makes this pitch as other platforms step into ecommerce; TikTok debuted TikTok Shop last month. But Venz Box argues that social platforms can’t shake their DNA when they try to pivot to shopping. Platforms like TikTok, Instagram, and Facebook have evolved to become more for “entertainment” than connection; Netflix has name-checked TikTok as a competitor. “We have never been an entertainment platform, and we are still not today,” Venz Box says of LTK. LTK creators may build audiences on other platforms, but on LTK they are “actually running their businesses,” she says.

TikTok did show brands that online creators don’t need multi-million followings to be effective, she adds; with recommendations surfaced by AI, smaller creators can move product.

Of course, Venz Box sees LTK powering her vision for the future of shopping. Most of the platform’s top creators are women, and most content on LTK is focused on style, lifestyle, and home décor. But the platform’s technology functions just as well for creators in sports, gaming, or other categories—a possible point of expansion for the company.

“We want creators to be their own ecommerce empires,” Venz Box says. “For too long they’ve been renting the house—now they’re actually building their own.”

Emma Hinchliffe
emma.hinchliffe@fortune.com
@_emmahinchliffe

The Broadsheet is Fortune’s newsletter for and about the world’s most powerful women. Today’s edition was curated by Joseph Abrams. Subscribe here.

ALSO IN THE HEADLINES

- Apple's core. Apple increasingly relies on Luxshare, a Chinese manufacturing company started by former factory worker Grace Wang, even as its shifts some production from China to countries like India. With Luxshare profits surpassing $1 billion last year, Wang now wants to make Luxshare's manufacturing just as essential to automakers as it is to Apple. Wall Street Journal

- Picketing for parity. A one-day strike of women and nonbinary workers in Iceland on Tuesday is set to attract tens of thousands of participants as organizers spotlight wage parity demands and gender-based violence. Iceland has long been a global leader in minimizing the gender wage gap, but progress has creeped backwards in the recent years. New York Times

- Skims stretches out. Kim Kardashian’s Skims brand will sell men’s apparel, including underwear, T-shirts, and leggings, for the first time on its online store. Kardashian hopes that the offerings will attract men looking for high-end items in the largely discount-driven men’s undergarments market. Wall Street Journal

- Bridging the gap. Economic disparity between men and women in Australia, where women with at least one child make $1.3 million less than their male counterparts across their entire lives, is costing the country $80 billion a year. That’s according to a new report from the country’s Women’s Economic Equality Taskforce, which suggests as first steps doubling paid leave and guaranteeing pensions on all forms of paid parental leave. Bloomberg

- Signaling the future. As Meredith Whittaker enters her second year as president of the Signal Foundation and Signal, the messaging app that promises complete protection from company and government surveillance, she’s doubling down on the privacy-first policies that led the app to be banned in countries like China and Iran. Whittaker sees a future where Signal operates outside of search engines and networks that governments could use to block or regulate the app. Rest of World

ON MY RADAR

A new league launches for top high school girls basketball players The Athletic

Ex-Amazon manager writes tell-all memoir about working while female The Seattle Times

The Olympian fighting for her right to run The Cut

PARTING WORDS

"The whole experience has taken me well out of any notion of a comfort zone, but hopefully proves that it’s never too late in life to do something new."

—Former Scottish First Minister Nicola Sturgeon on getting her first driver's license at age 53 

This is the web version of The Broadsheet, a daily newsletter for and about the world’s most powerful women. Sign up to get it delivered free to your inbox.

About the Authors
Emma Hinchliffe
By Emma HinchliffeMost Powerful Women Editor
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Emma Hinchliffe is Fortune’s Most Powerful Women editor, overseeing editorial for the longstanding franchise. As a senior writer at Fortune, Emma has covered women in business and gender-lens news across business, politics, and culture. She is the lead author of the Most Powerful Women Daily newsletter (formerly the Broadsheet), Fortune’s daily missive for and about the women leading the business world.

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By Joey AbramsAssociate Production Editor

Joey Abrams is the associate production editor at Fortune.

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