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Microsoft AI chief gives it 18 months—for all white-collar work to be automated by AI

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Meet the 20-year-old CEO who launched a company in high school to solve Gen Z's entry-level job crisis
NewslettersFortune CHRO

Workday is reskilling employees by letting them take gig work in different parts of the company. Internal mobility and promotions have skyrocketed

By
Paige McGlauflin
Paige McGlauflin
and
Joey Abrams
Joey Abrams
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By
Paige McGlauflin
Paige McGlauflin
and
Joey Abrams
Joey Abrams
Down Arrow Button Icon
November 7, 2023, 8:31 AM ET
Ashley Goldsmith, chief people officer at Workday.
Ashley Goldsmith, chief people officer at Workday. Courtesy of Workday

Good morning!

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Many leaders are rethinking their approach to employee training and upskilling to keep pace with the current talent market. At human capital management software provider Workday, the company is giving workers access to hands-on training by letting them take on gig work.

In 2019, Workday rolled out “gigs,” short-term assignments for employees offered through its career hub platform. The gigs are intended to give employees experience and exposure to different parts of Workday’s business and help them develop and learn new skills or use skills they already have but don’t often flex in their full-time roles. More than 3,500 employees have participated in the program to date.

Employees first input skills they’re interested in learning or expanding into Workday’s career development platform. The career hub then uses machine learning to suggest gigs, posted by either managers or individual contributors, that align with the skills the employee listed on their profile. Employees can apply for the gig or signal their interest on the platform, and whoever posted the gig connects with the employee to see if they’re suitable for the job. If it’s a match and the employee’s manager approves, they can accept the gig.

The amount of time an employee spends on a gig varies. Workers can dedicate just 10% of their time to working on a gig for a two-month project or pursue more substantial projects that make up half of their workload for some time. Employees can apply for opportunities in any function.

“One of the beauties of the program is you can taste a morsel or take a big chunk. There’s a lot of optionality there,” says Ashley Goldsmith, Workday’s chief people officer. “We see that people really like that.”

The program has increased internal mobility at the company and improved employee sentiment around career development, Goldsmith says. In the fiscal year 2022, internal movement was nearly 50% greater for employees who participated in a gig than for those who did not. And of those internal movements, more than one-third were promoted to a higher-level role. Before launching “gigs,” employees who left the company signaled that they were not fulfilling their career growth aspirations or development, Goldsmith says. That’s since changed.

“You are seeing a lot of this paying off by stretching their skills, by trying something new,” says Goldsmith. “This allows people to get their career growth in motion.”

Paige McGlauflin
paige.mcglauflin@fortune.com
@paidion

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

The beleaguered co-working startup WeWork, once valued at a peak of $47 billion, filed for bankruptcy protection on Monday. The previously high-flying office empire has seen its stock drop more than 98% this year and is now valued at less than $45 million in a stunning reversal of fortune.

Around the Table

A round-up of the most important HR headlines.

- Top consulting firms like McKinsey will not increase starting salaries for new hires next year as companies look to cut costs after salaries soared post-pandemic. Financial Times

- Employee turnover hit a three-year low in the past few months, marking what many consider the end of the Great Resignation and prompting some large companies to consider new rounds of layoffs. Wall Street Journal

- Design consultancy Ideo will lay off just under one-third of its staff by the end of the year and close two of its international offices as revenue plunges. FastCompany

- Though Gen Z is often labeled lazy due to their push for flexible work, some applaud them for removing workplace taboos for all generations. Insider

Watercooler

Everything you need to know from Fortune.

Kids or careers. Almost three-quarters of a pool of working moms in the U.K. with preschool-aged children told the Fawcett Society, a gender equality charity, that their career development suffered after having children. Nearly half reported turning down a promotion or opportunity because of childcare arrangement concerns. —Orianna Rosa Royle

Working less, worthless. Germany’s finance minister cautioned that no society has “increased its prosperity by working less” in response to demands from German labor unions for a four-day workweek. —Christiaan Hetzner

Remote FOMO. NYU business professor Suzy Welch told Insider that Gen Z workers who are remote are unlikely to become CEOs and could miss out on financial rewards that in-person employees receive. —Steve Mollman

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Authors
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