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NewslettersFortune CHRO

Gen Z workers love to ‘yap’ and bosses should think twice about shutting them up

Emma Burleigh
By
Emma Burleigh
Emma Burleigh
Reporter, Success
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Emma Burleigh
By
Emma Burleigh
Emma Burleigh
Reporter, Success
Down Arrow Button Icon
May 9, 2024, 8:13 AM ET
Two coworkers chat at an office.
Young workers love to "yap" at the office, and experts say it's a good thing.Getty Images
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Gen Z loves to talk. 

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Isolated during some of their most formative years due to the pandemic, they’re the generation most eager to work in person, connect with coworkers, and chat. In fact, it can sometimes even go beyond chatting, and turn into “yapping.”

Defined as speaking for long periods until the other person loses interest, Gen Z employees have flooded TikTok with videos about how they can’t help but yap at the office—or how annoying their yapping coworkers can be. 

“Their whole adult life, they haven’t had the chance to actually learn and have that give-and-take in work relationships,” says John Hackston, head of thought leadership at Myers-Briggs Company, a personality assessment provider. “And suddenly, bang, they’re in an office, and they do what seems right. They may not realize that perhaps that doesn’t fit into the etiquette.”

But experts I spoke with about the phenomenon say it isn’t exclusive to Gen Z, and it’s not even bad for office culture. Chit chat is good for morale, and fosters a sense of belonging and innovation, creating a culture of exchange between employees. Small talk also acts as a much needed brain-break during long periods of work and solitary deep-thinking. 

Of course, there’s no doubt that yapping can go too far. But as long as the work is getting done, bosses might want to think twice before they crack down on Gen Z’s yapping habit. By curbing small talk, they can run the risk of alienating staffers and creating a disengaged workforce. 

You can read my full story on Gen Z’s yapping habit here.

Emma Burleigh
emma.burleigh@fortune.com

Today’s edition was curated by Emma Burleigh.

Around the Table

A round-up of the most important HR headlines.

Tesla has removed nearly all 3,400 job listings from its website after previously conducting layoffs. Quartz

The death of a Bank of America employee has prompted new conversations about work-life balance for investment bankers. Business Insider

Canada wants to build 3.9 million more homes by 2031 to close the housing supply gap, and it's increasingly employing immigrant workers to sustain the pace of development. Bloomberg

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Everything you need to know from Fortune.

Greener pastures. More workers want to quit their jobs this year than they did during the Great Resignation due to burnout, sparse learning opportunities, and the threat of AI. —Orianna Rosa Royle

Baby buoy. There's been a “fundamental shift” in what working parents expect from their employers, and they're not afraid to speak up. Check out the benefits they want the most. —Emma Burleigh

Rivalry. A majority of leaders are looking for new hires with AI skills, and Gen Z might have a leg-up on millennial applicants, as the young entry-level workers engage with the tech more. —Orianna Rosa Royle, Jane Thier

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Author
Emma Burleigh
By Emma BurleighReporter, Success

Emma Burleigh is a reporter at Fortune, covering success, careers, entrepreneurship, and personal finance. Before joining the Success desk, she co-authored Fortune’s CHRO Daily newsletter, extensively covering the workplace and the future of jobs. Emma has also written for publications including the Observer and The China Project, publishing long-form stories on culture, entertainment, and geopolitics. She has a joint-master’s degree from New York University in Global Journalism and East Asian Studies.

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