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Workers mentioning burnout on Glassdoor reviews just reached a record high—and employees are losing faith in their workplace

Emma Burleigh
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Emma Burleigh
Emma Burleigh
Reporter, Success
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Emma Burleigh
By
Emma Burleigh
Emma Burleigh
Reporter, Success
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August 6, 2024, 8:22 AM ET
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Glassdoor reviews mentioning burnout has reached an all-time high.Getty Images
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Burnout is so rampant among U.S. workers that they’re taking their grievances online at a record rate. 

The number of employee Glassdoor reviews mentioning the word “burnout” has reached a new high since the company began reporting the figures back in 2016, according to a study from the employment platform. Work exhaustion began surging during the pandemic, and has only continued to climb—Glassdoor posts citing burnout increased 44% between 2019 and 2024. After a slight dip in 2023 and the beginning of this year, mentions of burnout are up 3% year over year, according to the report. 

“Everyone is burned out, no real solutions from mgmt,” reads the title of one workplace review included in the report. The anonymous employee goes on to say that “everyone is burned out” and “everyone overworks, more than before, because of the pressures from the new CEO.”  

This latest increase in burnout mentions may be due to the vicissitudes of the labor market, according to the report. During staffing shortages in 2021 to 2022, many employees took on more than their fair share of responsibilities. Those workloads stabilized in 2023 and 2024, but now hiring is cooling, and several companies have had layoffs. That means that staffers are overextended without the hope of new workers coming on to help shoulder the burden.

Burnout can lead to heightened workplace tensions and quitting, but it can also lead to a more banal problem: workers who have less confidence in their companies. In 2024, only 34% of Glassdoor users who mentioned burnout reported having a positive business outlook for their employer, compared to 54% of employees who did not mention burnout, according to the report.

Until employers refocus their efforts on easing the burden of their workers who are already stretched thin, burnout may continue to soar. And employee confidence in executives will likely continue to take a hit.

“Burnout is not just a function of how much business an employer gets. Employees also view it as a result of leaders’ decisions on resource allocation, and high burnout reviews report lower business outlook as employees lose faith in leadership decision making,” the report reads. 

Emma Burleigh
emma.burleigh@fortune.com

Around the Table

A round-up of the most important HR headlines.

A Chevrolet dealership has gone viral for a series that features coworkers acting out comedic skits of office life. The Guardian

Most of the 6,500 unionized Samsung employees who were indefinitely striking last month returned to work on Monday. New York Times

More companies are investing in office pods to accommodate flexible working conditions for hybrid employees, allowing for more privacy. Financial Times

Watercooler

Everything you need to know from Fortune.

Sharing stocks. Rolls-Royce awarded around 42,000 employees with 150 shares each, totaling nearly £30 million, after strong business growth. —Prarthana Prakash 

Next question. Wall Street magnate Sallie Krawcheck hates being asked about achieving a “work-life balance” because she says it’s just another “gauntlet” for women to prove their success. —Rachel Ventresca

Sink or swim. Due to low birth rates and rapidly aging populations, Western countries will need to increase immigration or make their work weeks longer in order to keep up with labor demands. —Eva Roytburg

This is the web version of Fortune CHRO, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.
About the Author
Emma Burleigh
By Emma BurleighReporter, Success

Emma Burleigh is a reporter at Fortune, covering success, careers, entrepreneurship, and personal finance. Before joining the Success desk, she co-authored Fortune’s CHRO Daily newsletter, extensively covering the workplace and the future of jobs. Emma has also written for publications including the Observer and The China Project, publishing long-form stories on culture, entertainment, and geopolitics. She has a joint-master’s degree from New York University in Global Journalism and East Asian Studies.

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