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Why Starbucks picked retail veteran Cathy Smith to be its CFO

Sheryl Estrada
By
Sheryl Estrada
Sheryl Estrada
Senior Writer and author of CFO Daily
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Sheryl Estrada
By
Sheryl Estrada
Sheryl Estrada
Senior Writer and author of CFO Daily
Down Arrow Button Icon
March 5, 2025, 7:26 AM ET
Cathy Smith
Cathy Smith, the next CFO of StarbucksCourtesy of Cathy Smith

Good morning. Amid its turnaround push, Starbucks Corporation has poached one of the best CFOs in retail.  

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The coffee house chain, (No. 116) in the Fortune 500, announced on Tuesday that Cathy R. Smith, currently CFO at retailer Nordstrom Inc., will succeed Rachel Ruggeri, finance chief since 2021, and an almost 20-year Starbucks veteran, who is leaving the company. Ruggeri’s separation from the company is “without cause,” Starbucks said in an SEC filing, and she will stay on to assist with the transition. Smith will join Starbucks in the next month, CEO Brian Niccol said in a letter to Starbucks staff. 

In May 2023, Smith joined Nordstrom as finance chief, after working for health insurer Bright Health Group as CFO and chief administrative officer, which has since rebranded as NeueHealth Inc. Smith previously served as CFO of retailers Target Corp., Walmart International, and GameStop Corp. 

But now Niccol and Smith are tasked with returning Starbucks to its former glory. Niccol’s “Back to Starbucks” is a plan to counter falling sales and improve customer experiences.

“Cathy brings incredible knowledge and extensive experience in retail, global operations, and turnaround success,” he said in Tuesday’s letter. 

I asked Dan Su, an equity analyst for Morningstar, for his thoughts on Starbucks’ new hire.

“We see Smith as a strong finance leader to partner with CEO Brian Niccol and steer the coffee chain through turnaround efforts to revive store traffic growth and reinforce its competitive edge,” Su told me.

It’s expected that Smith will leverage her experience as the CFO of large retail companies to help shape and implement investment strategies to fuel growth and long-term value creation, he said.

“Moreover, as Starbucks reviews its growth prospects in international markets, including in China where the firm is rumored to be evaluating refranchising options amid intense local competition, Smith’s international experience could prove helpful,” Su noted.

From the lens of an executive search firm, I asked Tony Morales, vice chairman of N2Growth, why he thinks Smith was Starbucks’ board’s top choice. Morales leads Fortune 500 CFO searches for the firm.

Smith may be the “singular most seasoned CFO with runway left in her career on the market today,” Morales told me. For example, she roughly doubled Target’s enterprise value in her tenure that started just after the sale of their pharmacy business to CVS, he said. 

“But any board knows that Smith brings more than just retail experience,” Morales said. “She’s led through every climate: the industry-defining merger of Centex and Pulte in 2009, the boom and bust of Bright Health, and just months ago landed a deal to take Nordstrom back to private ownership led by the Nordstrom family.”

Smith’s salary will be $925,000 a year, with a bonus target of 125% of her base pay that will be prorated for fiscal year 2025. She will also receive a $5 million signing bonus to make up for cash incentives and equity awards she’s losing for leaving Nordstrom, Starbucks said in a filing.

The signing bonus amount is not unusual for high-caliber CFOs like Smith, Morales said. “In recent years, we’ve seen even larger cash signing bonuses,” he said.

Every Friday morning, the weekly Fortune 500 Power Moves column tracks Fortune 500 company C-suite shifts—see the most recent edition.

Sheryl Estrada
sheryl.estrada@fortune.com

Leaderboard

Mark Okerstrom was appointed CFO of Fortive Corporation (NYSE: FTV), effective March 24. Okerstrom will succeed Chuck E. McLaughlin who, as previously announced, will be retiring from his role as CFO. Over the course of more than 13 years at Expedia Group, Inc. Okerstrom held a variety of senior executive roles including SVP of corporate development, CFO, EVP of operations and ultimately president and CEO.

Brett Parker was appointed CFO and COO of the combined Legends and ASM Global business. Before joining Legends, Parker held several senior positions, including executive vice chairman, president, and CFO of Lucky Strike Entertainment, previously known as Bowlero Corp. He guided the business through acquisitions, such as AMF, Brunswick Bowling, Bowl America, and Lucky Strike Entertainment. 

Big Deal

“The road to net-zero: How financial firms are moving to a low-carbon future,” is an analysis based on a global survey by Deloitte and the Institute of International Finance of industry executives around the world. There are 10 key findings about mobilizing financial firms into action. For example, over 50% of firms have added headcount or created new roles to deliver on their net-zero strategy. And at three out of four firms, the CEO is ultimately responsible for delivering the net zero strategy, according to the analysis.

Going deeper

“What is a Blockchain in Cryptocurrency?” is a recent episode of Wharton’s Ripple Effect podcast. Wharton’s Kevin Werbach discusses the future of blockchain. Werbach emphasizes the need for clear regulations to address risks and protect investors. He also explores how time is essential for blockchain to evolve beyond crypto and reshape global finance.

Overheard

“Those are categories where we’ll try to protect pricing, but the consumer will likely see price increases over the next couple of days.”

—Target CEO Brian Cornell said in an interview with CNBC that due to President Trump’s tariffs on Mexican goods, consumers will likely see higher produce prices in the coming days. Cornell said prices for avocados, strawberries, and bananas could rise. The 25% duties on imports from Mexico and Canada took effect on Tuesday. 

This is the web version of CFO Daily, a newsletter on the trends and individuals shaping corporate finance. Sign up for free.
About the Author
Sheryl Estrada
By Sheryl EstradaSenior Writer and author of CFO Daily
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Sheryl Estrada is a senior writer at Fortune, where she covers the corporate finance industry, Wall Street, and corporate leadership. She also authors CFO Daily.

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