• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Current price of oil as of July 1, 2026

1

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch

2

MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year

3

Current price of oil as of July 1, 2026
ConferencesFortune Global Forum
Asia

The CEO behind nearly 10,000 KFCs in China explains the country’s consumption slump: A ‘psychological’ consequence of COVID-zero

Nicholas Gordon
By
Nicholas Gordon
Nicholas Gordon
Asia Editor
Down Arrow Button Icon
Nicholas Gordon
By
Nicholas Gordon
Nicholas Gordon
Asia Editor
Down Arrow Button Icon
November 29, 2023, 12:24 AM ET
Updated November 29, 2023, 10:13 AM ET
Joey Wat
Yum China CEO Joey Wat at the Fortune Global Forum in Abu Dhabi.Fortune
Add Fortune on Google for similar content.

The hoped for Chinese economic rebound is a good contender for this year’s biggest disappointment. After China’s abrupt reopening last December, analysts and economists expected a huge rebound as Chinese consumers rushed back to spend and shop. Yet the post-opening rally quickly fizzled out—and now China’s economy is, in some respects, doing worse than last year, when officials confined millions of people in their homes.

So why has China’s economic recovery proved so sluggish? People are still underestimating just how large an effect China’s COVID experience had on the ordinary consumer, Joey Wat, CEO of Yum China, suggested Tuesday at the Fortune Global Forum in Abu Dhabi.

The pandemic had a large “psychological” effect on consumers, said Wat, whose firm manages outlets including KFC, Pizza Hut, and Taco Bell in China, licensing the names from the U.S.-based Yum Brands. The company’s presence in the world’s second-largest economy is massive: Yum China operates 14,100 stores in China, including 9,900 KFC outlets and 3,200 Pizza Huts. Wat, who has served as the company’s CEO since 2018, following the company’s spinoff from Yum Brands in 2016, noted that Beijing did not offer the stimulus money provided by Western governments: “We can understand why people became rather cautious and rational with their spending.”

The meaning of Nov. 14 to China

Wat cautioned that China’s consumers were still in a post-COVID recovery phase, even as the rest of the world has moved on. “For people outside China, the opening up happened much earlier. Nov. 14 [2022] means nothing to most people; it means the world to people in China: That’s the first day China opened up.”

In November 2022, Chinese officials announced an easing of COVID controls, including shortening quarantine for international arrivals and ending daily testing. It was one of the first easings of the country’s strict COVID-zero controls, which imposed daily testing regimes, snap lockdowns, and lengthy quarantines on international arrivals.

Beijing ended its COVID-zero controls just a few weeks later, following widespread protests against pandemic control measures across the country. 

Despite the end of China’s COVID policy, the country’s consumption has been slow to recover. Headwinds including China’s real-estate crisis are suppressing the willingness to spend on travel, luxuries, and other big-ticket items. 

And companies are feeling the pressure. E-commerce giants Alibaba and JD.com declined to give firm sales figures for this year’s Singles’ Day shopping festival, traditionally a major barometer for Chinese consumption. Western brands, too, like Estée Lauder and LVMH, are also blaming falling China sales for their poor earnings. 

Not every company—domestic or foreign—is struggling. BYD, the EV maker backed by Warren Buffett, is reporting record profits even as competitors such as Tesla struggle to keep sales numbers up. Athleisure brand Lululemon also increased its profit guidance following a 61% jump in China sales last quarter.

$30 trillion of untapped capital

Panelists on Tuesday argued that China still presented opportunities for global companies. China’s population offers about $30 trillion of untapped capital for companies looking for funding, claimed Laura Cha, chairman of Hong Kong Exchanges and Clearing, which operates the Chinese city’s stock exchange. “They are looking for a way to go out, to invest in good companies,” she said.

Yum China reported below-expectations earnings for the latest quarter. The company earned $244 million in net income, below the $278 million expected by analysts. Disappointed investors then drove Yum China’s stock—traded in both New York and Hong Kong—down over 15% the following day. Shares are now down over 20% for the year thus far.

At the time, CFO Andy Yeung shared that the company was observing “softening consumer demand,” and said the country’s post-pandemic recovery would be “wavelike” and “nonlinear” in nature.

In conversation with Fortune, Wat dismissed investor jumpiness on Yum China’s financials. “Last quarter, our sales grew by 9% in reporting currency [U.S. dollars], but in reality, we grew our sales by 15% in renminbi,” she said. “People just look at the headlines without going into detail.”

The same may be happening with headlines about China, she suggested. She noted that if China’s economy continued to grow at 5%—an optimistic projection, but still far below the heady growth recorded a decade ago—the country would be adding $800 billion to $900 billion to its GDP annually. 

“That’s two Vietnams a year,” she said. 

Correction, Nov. 29, 2023: An earlier version of this article misstated the date when Joey Wat became CEO of Yum China.

The Fortune 500 Innovation Forum will convene Fortune 500 executives, U.S. policy officials, top founders, and thought leaders to help define what’s next for the American economy, Nov. 16-17 in Detroit. Apply here.
About the Author
Nicholas Gordon
By Nicholas GordonAsia Editor
LinkedIn iconTwitter icon

Nicholas Gordon is an Asia editor based in Hong Kong, where he helps to drive Fortune’s coverage of Asian business and economics news.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest from our Conferences

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest from our Conferences

At Fortune Brainstorm Tech 2026, Chris Bedi, Chief Customer Officer and Enterprise AI Advisor, ServiceNow; China Widener, Vice Chair and US Technology, Media & Telecommunications Industry Leader, Deloitte; and Phil Wiser, Chief Technology Officer, Paramount, speak on a panel with Kristin Stoller, Fortune editorial director.
NewslettersFortune Workplace Innovation
This tech CEO fired 80% of his workforce over AI resistance. Here’s what he’s learned since then
By Kristin StollerJune 15, 2026
17 days ago
Courtney Robinson, head of policy and communications, at Akoya speaks on a panel at Fortune Brainstorm Tech 2026.
RetailBrainstorm Tech
AI shopping agents are coming. No one is ready for them
By Jeremy KahnJune 12, 2026
20 days ago
The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
ConferencesBrainstorm Tech
The head of Claude Code hasn’t ‘written a line of code by hand’ in 8 months
By Nick LichtenbergJune 11, 2026
21 days ago
Sarah Franklin, Chief Executive Officer of Lattice, and Francine Katsoudas, EVP and Chief People, Policy and Purpose Officer at Cisco, speak at Fortune's COO Summit with Kristin Stoller, Editorial Director at Fortune.
NewslettersFortune Workplace Innovation
AI disruption arrived 6 years early—now executives are drawing the line
By Kristin StollerJune 8, 2026
24 days ago
Fortune Brainstorm Tech 2026 livestream
ConferencesBrainstorm Tech
Fortune Brainstorm Tech 2026 livestream
By Fortune EditorsJune 8, 2026
25 days ago
dw
ConferencesCOO Summit
This CEO has had 6 major jobs in Silicon Valley: How Dennis Woodside built a career on saying yes to hard problems
By Nick LichtenbergJune 3, 2026
29 days ago

Most Popular

As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
Big Tech
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunch
By Marco Quiroz-GutierrezJuly 1, 2026
2 days ago
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
8 days ago
Current price of oil as of July 1, 2026
Personal Finance
Current price of oil as of July 1, 2026
By Joseph HostetlerJuly 1, 2026
1 day ago
Trump got a $78K pension from the Screen Actors Guild in 2025 because he appeared in Home Alone 2 in 1992
Politics
Trump got a $78K pension from the Screen Actors Guild in 2025 because he appeared in Home Alone 2 in 1992
By Sasha RogelbergJuly 1, 2026
1 day ago
CEO of $248 billion cybersecurity company says workers are about to face a ‘Darwinian moment’ thanks to AI: Evolve or get cut
Success
CEO of $248 billion cybersecurity company says workers are about to face a ‘Darwinian moment’ thanks to AI: Evolve or get cut
By Emma BurleighJuly 1, 2026
1 day ago
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
Success
Philanthropy leader at Warren Buffett and Bill Gates’ Giving Pledge says children of billionaires are pushing them to give their wealth away faster
By Preston ForeJune 27, 2026
5 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.