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Outsourcing

A man with a headset sits at a desk in a call center.
Economy
The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing
By Sasha RogelbergMay 17, 2026
David Silberman, cofounder and CFO at PingPod and its subsidiary PodPlay.
Commentary
How our ping pong startup hit a $50M valuation in 5 years by tapping into automation
By David SilbermanSeptember 27, 2024
Former President Donald Trump
Politics
Donald Trump is outsourcing his ground campaign—a high-risk strategy as the polls narrow
By Christiaan HetznerAugust 18, 2024
A man at a self-service kiosk uses a touch screen to place an order.
Retail
Outsourcing founder explains why a Manhattan restaurant uses a staffing firm in the Philippines that pays cashiers a few dollars an hour: ‘The cost is admittedly cheaper than the U.S.’
By Sasha RogelbergApril 11, 2024
A woman is standing in front of a large screen with a food menu on it. She is selecting an item with her pointer finger.
Retail
The future of fast food service? Cashiers are Zooming in from the Philippines to take your order at an NYC fried chicken joint
By Sasha RogelbergApril 8, 2024
YouTube Music
Success
Inside YouTube Music’s meltdown: Former workers say they trained their replacements while staffing firm denies a mass layoff and Google backs away
By Chloe Berger and Irina IvanovaMarch 9, 2024
people walking in and out of an H&M store
Europe
H&M will stop having clothing made in Myanmar after growing reports of labor abuse
By Prarthana PrakashAugust 18, 2023
President Trump Holds Round Table On Healthcare In Roosevelt Room
Leadership
Trump Administration Changes H1-B Visa Program to Favor Advanced Degree Holders
By Erik ShermanJanuary 31, 2019
President Trump Stock Market Economy
Leadership
‘It’s Both a Carrot and a Stick.’ Trump Has a New Plan to Punish Companies That Outsource Overseas
By ReutersOctober 10, 2017
CHINA-US-IT-INTERNET-LIFESTYLE-APPLE
Tech
How Outsourcing Tech Jobs Could Deepen Income Inequality In America
By David Z. MorrisSeptember 3, 2017
Donald Trump, Paul Ryan, Terry Gou
Tech
Is the Foxconn Deal A Big Win For President Trump?
By Adam LashinskyJuly 27, 2017
AT&T workers in the Communications Workers of America union protest during contract talks.
Tech
AT&T Workers Blast Outsourcing of Jobs to Dominican Republic
By Aaron PressmanMay 4, 2017
Infosys Will Hire 10,000 U.S. Workers as Trump Targets Outsourcing Firms
Tech
Infosys Will Hire 10,000 U.S. Workers as Trump Targets Outsourcing Firms
By ReutersMay 2, 2017
Comcast Workers In Philadelphia Demonstrate Against Trump's Immigration Policies
Tech
H-1B Visa Applications Begin Tomorrow, Untouched by Trump
By David Z. MorrisApril 2, 2017
BPO
Tech
Senators Prepare New Bill to Preserve Call Center Jobs After No Response from Trump
By Aaron PressmanMarch 2, 2017
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Big Tech
As Big Tech showers employees with perks to win the talent war, Nvidia built a nearly $5 trillion company by making people pay for their own lunchplaceholder alt text
By Marco Quiroz-GutierrezJuly 1, 2026
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Personal Finance
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By Joseph HostetlerJuly 1, 2026
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