• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 15, 2026

1

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that

2

The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises

3

Current price of oil as of May 15, 2026

The truth about social media for business: It’s a risk

By
Verne Kopytoff
Verne Kopytoff
Senior Editor, Tech
Down Arrow Button Icon
By
Verne Kopytoff
Verne Kopytoff
Senior Editor, Tech
Down Arrow Button Icon
April 29, 2013, 6:28 AM ET

FORTUNE — A fraudster hacks into a company’s Twitter account and posts a phony announcement about sales reaching an all-time high. Shares in the company soar and then quickly crash after investors realize the news was merely a ruse to manipulate the stock price. Companies must, of course, be vigilant in preventing hackers from infiltrating their social media accounts. But that is especially true following the Security and Exchange Commission’s decision earlier this month to let businesses disclose important financial information through Twitter and Facebook.

If all goes as expected, millions of investors will turn to social media to get quarterly earnings reports, acquisition announcements, and other “material” information. The idea is to make important corporate updates more accessible to the public, many of whom already spend hours a day on Twitter, Facebook (FB), and LinkedIn (LNKD). The SEC’s new guidelines represent a big change. In the past, the agency required companies to make “material” information public only via press release services like Business Wire, regulatory filings, and on their own corporate Web sites.

The addition of social media to the mix creates more risk. Corporate Twitter accounts, in particular, have proven to be vulnerable to hackers. In the past few months, news organizations like CBS, NPR, and Associated Press have all fallen victim. In the case of AP last week, hackers posted a fake report on Twitter about a bombing at the White House, causing the Dow Jones Industrial Average (INDU) to plunge over 140 points — erasing $136 billion in market value — within a few minutes until the fraud was exposed. A group allied with the Syrian government claimed responsibility.

MORE: The great surveillance boom

Earlier in the year, hackers also breached the Twitter accounts of Burger King (BKW) and Jeep. Whoever took them over, however, had a sense of humor. A message posted in Burger King’s account claimed, falsely, that the company had been acquired by McDonald’s (MCD). Meanwhile, Jeep was said to have been bought by Cadillac.

Companies have a self-interest in keeping their social media accounts secure. But the SEC has not issued any specific rules on the matter. In general, the SEC has said that companies “should consider” implementing “controls and procedures” to prevent insiders from posting fraudulent information online. There’s no mention of preventing outsiders like hackers from gaining access or any penalties for companies that are careless with security.

“You might get a lot of grief for being idiots, but I don’t think you’d get any SEC sanction,” says Alan Denenberg, an attorney who specializes in securities law for Davis Polk, a corporate law firm. Companies would be required, however, to quickly correct any misstatement made to investors, he said.

Companies planning to use social media for key announcements must tell investors ahead of time, according to the SEC. Everyone will therefore be on an even playing field when it comes to information. Denenberg says that the policy also helps with preventing problems like rogue employee or stock manipulators posting inaccurate information on unofficial accounts. Investors will know to look only to the chief executive’s personal Facebook account for official information, for example, and to disregard other social media.

The risk of malfeasants posting fake corporate information isn’t entirely new. Over the years, a number of fraudsters have manipulated stock prices by posting phony press releases online. In such cases, the companies and shareholders were considered the victims.

MORE: Fortune Brainstorm Podcast: Alan Mulally

Terry Hendershott, a professor of finance and information technology at University of California at Berkeley, points out that companies whose social media accounts are hacked aren’t entirely immune from consequences. Investors who suffer a financial loss from a hacking can file a civil lawsuit accusing a company of lax security. They would need to prove the company created a weak password, for example, or that an executive lost his mobile phone. “A company would have to show that they took all reasonable precautions,” Hendershott says.

Bart Chilton, one of five commissioners with the Commodity Futures Trading Commission, which oversees commodity trading, called for more aggressive regulation to stop hackers from impacting market prices. Companies that allow their social media accounts to be infiltrated — and hackers to manipulate the market through those accounts — should be fined. Chilton plans to bring up the issue at the commission’s next meeting. He advised the SEC’s commissioners to take similar steps, although he has no authority with the agency, which oversees public companies.

Everyone in the market, Chilton says, “should super-size their computer security to ensure that their social media is as safe and secure as everything else they do.”

About the Author
By Verne KopytoffSenior Editor, Tech
LinkedIn iconTwitter icon

Verne Kopytoff is a senior editor at Fortune overseeing trends in the tech industry. 

See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

tarot
AICulture
We talked to 12 tarot card readers who are using AI. They split in 2 camps, with big implications for the technology
By Ziv Epstein, Farnaz Jahanbakhsh, Vana Goblot and The ConversationMay 16, 2026
1 hour ago
trump
PoliticsElections
Trump voter remorse is almost entirely concentrated in the swing voters who gave him a shot in 2024
By Tatishe Nteta, Adam Eichen, Jesse Rhodes and The ConversationMay 16, 2026
1 hour ago
yale
LawColleges and Universities
DOJ accuses Yale of discriminating against Asian, white students with ‘race-based admissions program’
By Dave Collins and The Associated PressMay 16, 2026
2 hours ago
hoeg
HealthFDA
RFK ally confirms she was fired by FDA: ‘I learned so much and leave with no regrets’
By Matthew Perrone and The Associated PressMay 16, 2026
2 hours ago
lirr
EconomyRailroads
Spring Hamptons traffic nightmare as Long Island Rail Road workers go on strike
By Philip Marcelo, Nick Lichtenberg and The Associated PressMay 16, 2026
2 hours ago
delivery
Retailecommerce
Walmart’s upper hand over Amazon in the $1 trillion e-commerce race: 90% of Americans live within 10 miles of a superstore
By Anne D'Innocenzio and The Associated PressMay 16, 2026
2 hours ago

Most Popular

Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that
Success
Despite having a $165 million net worth, Scarlett Johansson says work-life balance doesn’t exist—and the first step to success is admitting that
By Preston ForeMay 13, 2026
3 days ago
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
Politics
The Bezos family just donated $100 million to help achieve one of Mayor Zohran Mamdani’s top campaign promises
By Jake AngeloMay 12, 2026
4 days ago
Current price of oil as of May 15, 2026
Personal Finance
Current price of oil as of May 15, 2026
By Joseph HostetlerMay 15, 2026
1 day ago
Nearly 50,000 Lake Tahoe residents have to find a new power source after their energy source looks to redirect lines to data centers
Travel & Leisure
Nearly 50,000 Lake Tahoe residents have to find a new power source after their energy source looks to redirect lines to data centers
By Catherina GioinoMay 12, 2026
4 days ago
The airplane fuel shortage is a myth propagated by airlines who want to cancel unprofitable flights, says private jet CEO
Energy
The airplane fuel shortage is a myth propagated by airlines who want to cancel unprofitable flights, says private jet CEO
By Jim EdwardsMay 14, 2026
2 days ago
Debbie Gibson, Geezer Butler of Black Sabbath want you to adopt a beagle rescued from an experimental lab in Wisconsin
North America
Debbie Gibson, Geezer Butler of Black Sabbath want you to adopt a beagle rescued from an experimental lab in Wisconsin
By Scott Bauer and The Associated PressMay 13, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.