• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living

2

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

3

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

1

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living

2

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

3

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
Commentary

What corporate America should do for low-wage workers

By
Jeff Furman
Jeff Furman
Down Arrow Button Icon
By
Jeff Furman
Jeff Furman
Down Arrow Button Icon
April 9, 2015, 5:00 AM ET
Fast-Food Strikes in 50 U.S. Cities Seeking $15 Per Hour
Fast-food workers and supporters organized by the Service Employees International Union (SEIU) protest in front of a McDonald's Corp. billboard on the street in Los Angeles, California, U.S., on Thursday, Aug. 29, 2013. Fast-food workers in 50 U.S. cities plan to walk off the job today, ratcheting up pressure on the industry to raise wages and demanding the right to wages of $15 an hour, more than double the federal minimum of $7.25. Photographer: Patrick T. Fallon/Bloomberg via Getty ImagesPhoto by Bloomberg—Getty Images
Add Fortune on Google for similar content.

The voices of low-wage workers are about to get a lot louder.

On April 15, fast food, retail, and other low-wage workers are planning a wave of actions to demand a $15 minimum wage. Organizers say protests in 200 American cities and solidarity actions in 35 other countries will add up to the largest mobilization of underpaid workers in history.

This should be a wake-up call to the business community. It’s a moral disgrace that so many hard-working Americans have to scrape to get by on a minimum wage that is 25% below what it was in 1968.

It’s also bad for business.

I chair the board of a company —Ben & Jerry’s—that has had a livable wage policy for about 20 years. Exact wage levels are determined by local costs of living. In Vermont, where we have our headquarters and flagship factories, our starting wage is $16.92.

In the 250 Ben & Jerry’s “scoop shops,” where 75% of employees are 16 to 22 years of age, some franchise owners have adopted a living wage and others have not. We’re encouraging innovations that will make this transition easier. The Washington, DC area shops have been especially creative in finding ways to increase the value of jobs for young people, while strengthening the business. The franchisee offers transportation and food allowances, as well as meaningful, paid experiences outside the shops, like working in low-income community gardens.

Not every new idea has panned out, but perhaps some of these efforts are helping to shine the light on the fact that employers need to step up their game.

At Ben & Jerry’s, these relatively high labor costs have not held us back. We outsell the overall U.S. ice cream market and profits are at the top end of the industry. Globally, we operate in more than 30 countries.

You may say our branding makes us a special case. It’s true that Cherry Garcia (the only major ice cream named after a rock legend) is not exactly the emblem of cut-throat capitalism. But other large firms with less peaceniky images have pursued a similar path. Costco (COST) is perhaps the most well-known example, with an average wage of $20 per hour. The Container Store is another one, with annual salaries of nearly $50,000 — almost twice the retail average.

Insurance giant Aetna (AET), which recently announced substantial raises for their lowest-paid workers, has crunched the numbers on just one of the costs associated with the low-wage model: employee turnover has been draining company coffers by an astounding $120 million per year.

Some of the largest low-wage employers, including Target (TGT), Wal-Mart (WMT) and McDonald’s (MCD), have recently announced small pay increases. Recently both Starbucks (SBUX) and McDonald’s announced plans to expand their college tuition assistance programs.

Workers are demanding more, and they should. They should also call out the corporate lobby groups that are being flat out obstructionist.

The National Restaurant Association and the American Hotel & Lodging Association, for example, are using every legal and political tactic in the book to block minimum wage raises from being implemented in Seattle, San Diego, Los Angeles, and other cities. Instead, these trade associations should be helping businesses transition to a high-road model.

At Ben & Jerry’s, we don’t claim to have smoothed out all the bumps on this road. Scheduling, for example, continues to be a challenge. Whereas many US low-wage workers complain about not being able to get enough hours to earn a decent living, some of our employees would like more leisure time than they get during periods when high demand means we need more overtime work.

I’m hoping that one day we may look back and see April 15, 2015 as a day that marked a fork in the road. Whether these workers succeed in getting a minimum wage of exactly $15 per hour is not the real issue. Getting employers to see the value in caring for their employees and ensuring they can lead a dignified life is.

As Aetna CEO Mark Bertolini put it, “Companies are not just money-making machines. For the good of the social order, these are the kinds of investments we should be willing to make.”

Or as the Grateful Dead might say….”what a long, strange trip it’s been” for those at the bottom of the income scale who’ve been struggling to make a decent living. On April 15, perhaps those workers will have something to sing about.

Jeff Furman serves as Chair of the Ben & Jerry’s Board of Directors.

Watch more business news from Fortune:

About the Author
By Jeff Furman
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

k
Commentary250 Years of Innovation
Media leadership unity in defying Trump’s assault on free speech: standing tall against historic comparisons
By Jeffrey Sonnenfeld, Jeff Bewkes, Kay Koplovitz, Tom Glocer and Marvin KalbJuly 4, 2026
19 hours ago
ds
CommentarySoftware
I argued with the father of open source for 2 years. Now the AI fight is the same — only bigger
By David SiegelJuly 3, 2026
2 days ago
ashok
Commentary250 Years of Innovation
The greatest startup in history: What we can learn from America’s founders at today’s AI frontier
By Ashok N. SrivastavaJuly 3, 2026
2 days ago
2
Commentary250 Years of Innovation
America’s secret weapon isn’t just innovation — It’s the freedom to fail
By Keith KrachJuly 3, 2026
2 days ago
rn
CommentaryCryptocurrency
Former Iran director at NSC: Crypto legislation is a ticket to sanctions evasion
By Richard NephewJuly 2, 2026
3 days ago
m
Commentary250 Years of Innovation
McKinsey chairs: Building a more resilient industrial base may require $2 trillion in investment
By Eric Kutcher and Shubham SinghalJuly 2, 2026
3 days ago

Most Popular

Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
Success
Even as Elon Musk calls philanthropy ‘very hard,’ everyday Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
By Preston ForeJuly 4, 2026
22 hours ago
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
Law
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
By Wyatte Grantham-Philips and The Associated PressJuly 2, 2026
2 days ago
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
AI
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
By Nick LichtenbergJuly 3, 2026
2 days ago
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
Economy
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
By Sasha RogelbergJuly 2, 2026
3 days ago
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
Success
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
By Orianna Rosa RoyleJuly 3, 2026
2 days ago
Three dads started selling hats from a garage with $750—now they’ve sold $35 million worth, partnered with Gary Vee, and grown a community of fathers
Success
Three dads started selling hats from a garage with $750—now they’ve sold $35 million worth, partnered with Gary Vee, and grown a community of fathers
By Preston ForeJuly 4, 2026
19 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.