• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens

2

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

3

As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales

1

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens

2

Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year

3

As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
CommentaryLeadership

What Mark Zuckerberg Taught Me About Motivation

By
Suri Suriyakumar
Suri Suriyakumar
Down Arrow Button Icon
By
Suri Suriyakumar
Suri Suriyakumar
Down Arrow Button Icon
April 26, 2016, 9:00 PM ET
169274515
Photograph by Paul Bradbury via Getty Images

The Leadership Insider network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question: How do you keep your team motivated? is written by Suri Suriyakumar, CEO of ARC Document Solutions.

The best leaders work to motivate themselves, as well as their employees, to achieve success. Once inspired, the clear articulation of a plan for the future – whether it’s for a quarterly operations goal or a multi-year strategic objective – isn’t easy. It takes preparation, perseverance, and a solid understanding of both what needs to be said and why it needs to be said in the first place. Here’s how to create a motivational workplace that will drive success:

Effective communication
To motivate people, you must invest in them and enable their success. And if you want results, you must do more than just communicate — you have to articulate your vision in a way that inspires others. You might have a good idea, but clearly communicating it is nearly as important as the idea itself. Only when you combine the two can you expect to overcome the fear of failure, inspire confidence, and build support in new possibilities.

See also: This Is the Worst Way to Motivate Your Employees

Build trust
I listen as much, if not more, than I talk. Your people’s insights are valuable, and their concerns show where motivation is most needed. By paying attention to the way I communicate, I establish credibility with my colleagues so that they hear, accept, and support our company’s shared vision. Essentially, I’m building trust. With trust, the stories I tell of how we’ve succeeded in the past and how much we’ve accomplished resonate. They stand as reminders and provide proof of what’s possible. Then, when it’s time for a pep talk, I’ve got history on my side. My ideas aren’t just pie in the sky. What I describe is truly what we are capable of achieving, and it reinforces my staff that we are the best at what we do.

Find sources for motivation
I am inspired, and thus motivated, by the success of other companies and individuals. IBM (IBM) and Ginni Rometty; Jeff Bezos and Amazon (AMZN); Mark Zuckerberg and Facebook (FB); and many others in both startup and established business environments. These are examples of people and companies that have overcome challenges, stories in which an underdog triumphs over adversity, and the importance of a relentless desire to win. I use these examples to inspire my colleagues as well.

Work together
If someone tells me I can’t do something — 0r that the odds are against me — I’m not only inspired to prove them wrong, I’ll motivate others to win with me. Several years ago, when our industry went through a significant downturn, there were many doomsayers predicting our demise. Our market had been gutted, our business model was in the midst of a huge transition, and revenue was falling. But I knew we could still be successful. Where others saw danger, I saw opportunity. Where others thought we should be cautious, I reminded my team of the risks we had taken in the past to be successful and we could do it again. The ideas were powerful. I took the time to be as clear as I could and ensure I was speaking to the issues that could make the most difference. It doesn’t sound like rocket science, and it’s not. This approach takes a lot of work but when done right it certainly pays off.

About the Author
By Suri Suriyakumar
See full bioRight Arrow Button Icon

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

t
CommentaryCoding
Girls Who Code CEO: 70% of teen girls want to work in cybersecurity. We’re losing them before they start
By Tarika BarrettMay 29, 2026
17 hours ago
r
CommentaryLayoffs
Big Tech is laying off developers. My company just hired its first. We’re both right about AI
By Rob CollieMay 29, 2026
17 hours ago
lentz
CommentaryCareers
I built a Fortune 1000 career most people wouldn’t walk away from. Then I did
By Christine LentzMay 29, 2026
17 hours ago
s
CommentaryMarketing
What Schlitz beer can teach us about AI adoption
By Julia Dhar, Kristy R. Ellmer and Philip JamesonMay 29, 2026
18 hours ago
hs
CommentaryVenture Capital
I raised $15 million without VC in one of tech’s most capital-intensive sectors. Here’s what I learned
By Hebron SherMay 29, 2026
19 hours ago
dd
CommentaryCareers
Conference Board: We’ve just hit a peak at job satisfaction. AI threatens to completely ruin that for the unlucky 50%
By Matt Rosenbaum and Allan SchweyerMay 29, 2026
20 hours ago

Most Popular

As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens
Magazine
As CEO of the $96 billion Sam’s Club, Latriece Watkins is testing her mettle at the warehouse retailer that produced CEOs for Walmart, Target, and Walgreens
By Emma HinchliffeMay 27, 2026
3 days ago
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
Success
Jeff Bezos wants the bottom half of earners to pay zero income tax—he says nurses making just $75K should save $12K a year
By Preston ForeMay 21, 2026
9 days ago
As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
Success
As AI slashes white-collar jobs, Salesforce CEO Marc Benioff says almost no one is being hired—except in sales
By Emma BurleighMay 28, 2026
2 days ago
Current price of oil as of May 28, 2026
Personal Finance
Current price of oil as of May 28, 2026
By Joseph HostetlerMay 28, 2026
2 days ago
UBS says Ron DeSantis has a problem with his plan to help 92% of homeowners save on property taxes: His own state's data
Personal Finance
UBS says Ron DeSantis has a problem with his plan to help 92% of homeowners save on property taxes: His own state's data
By Nick LichtenbergMay 28, 2026
2 days ago
Researchers let AI models run a simulated society. Claude was the safest—and Grok committed 180 crimes and went extinct within 4 days
AI
Researchers let AI models run a simulated society. Claude was the safest—and Grok committed 180 crimes and went extinct within 4 days
By Jake AngeloMay 28, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.