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Page 15 of 56
Illustration of a maze in the shape of a smiley-face.
Features
Too many CEOs don’t know what their workers need. Employee ‘engagement’ surveys can make the problem even worse
By Phil WahbaJuly 12, 2023
Shake Shack founder says there’s no obligation to tip ‘whatsoever’ for takeout food or coffee
Personal Finance
Shake Shack founder says there’s no obligation to tip ‘whatsoever’ for takeout food or coffee
By Steve MollmanJuly 6, 2023
Having a hard time getting free coffee on your birthday? It’s true: Companies are pulling back on customer rewards programs
Finance
Having a hard time getting free coffee on your birthday? It’s true: Companies are pulling back on customer rewards programs
By Wyatte Grantham-Philips and The Associated PressJuly 6, 2023
From Bud Light to Target, Pride month saw rainbow capitalism dim in 2023
Leadership
From Bud Light to Target, Pride month saw rainbow capitalism dim in 2023
By Chloe BergerJune 30, 2023
Starbucks says it will issue ‘clearer’ decoration guidelines for in-store Pride displays amid union clash
Retail
Starbucks says it will issue ‘clearer’ decoration guidelines for in-store Pride displays amid union clash
By Daniela Sirtori-Cortina, Josh Eidelson and BloombergJune 27, 2023
Anti-Racism Protest at Starbucks
Leadership
Starbucks ordered to pay $25.6M in damages to white regional manager who claimed she was used as a ‘sacrificial lamb’ to calm racial outrage after Philadelphia arrests
By Orianna Rosa RoyleJune 15, 2023
Starbucks denies accusations it’s banned Pride displays in stores amid backlash against Target and Bud Light for supporting LGBTQ+ causes
Retail
Starbucks denies accusations it’s banned Pride displays in stores amid backlash against Target and Bud Light for supporting LGBTQ+ causes
By Dee-Ann Durbin and The Associated PressJune 13, 2023
U.S. employers have gone from opposing international labor standards to hiding behind them. Now a complaint is trying to stop U.S.-style union busting from taking over the world
Commentary
U.S. employers have gone from opposing international labor standards to hiding behind them. Now a complaint is trying to stop U.S.-style union busting from taking over the world
By Christy HoffmanMay 29, 2023
Starbucks is switching to nugget ice
Retail
Starbucks is switching to nugget ice
By Chris MorrisMay 25, 2023
New Starbucks CEO Laxman Narasimhan
Retail
Starbucks new CEO’s first big menu change hits customers up for an extra $1 for fruity Refreshers ‘hack’ 
By Christiaan HetznerMay 10, 2023
Airbnb’s CEO spent 6 months living in his company’s rentals—and found the core problem with his business
Leadership
Airbnb’s CEO spent 6 months living in his company’s rentals—and found the core problem with his business
By Trey WilliamsMay 4, 2023
A Starbucks barista, pictured in 2016.
Leadership
Starbucks is inviting staff on 2-hour coffee dates as it works to fix rift with unionizing employees
By Eleanor PringleApril 26, 2023
Starbucks CEO Laxman Narasimhan, wearing a green barista apron, works behind a Starbucks counter
Leadership
The CEOs of Uber and Starbucks are picking up frontline shifts. The trend is a ‘no-brainer’ for driving employee satisfaction
By Paige McGlauflinApril 20, 2023
Disney CEO Bob Iger at the 95th OSCARS® Nominees Luncheon held at The Beverly Hilton on February 13, 2023 in Beverly Hills, California.
Leadership
A corporate hero or a tragedy? Why boomerang CEOs like Bob Iger and Sergio Ermotti may actually signal a leadership failing
By Paige McGlauflinApril 17, 2023
Starbucks has fired a worker who helped spark the company’s massive unionization drive but she vows to fight to get her job back
Success
Starbucks has fired a worker who helped spark the company’s massive unionization drive but she vows to fight to get her job back
By Dee-Ann Durbin and The Associated PressApril 3, 2023
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Big Tech
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